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Informal institutional constraints, employee participation and employee satisfaction: evidence from the Chinese retail sector

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Informal institutional constraints, employee participation and employee satisfaction : evidence from the Chinese retail sector. / Huang, Q; Gamble, J.

In: The International Journal of Human Resource Management, Vol. 22, No. 15, 2011, p. 3168-3186.

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Huang, Q ; Gamble, J. / Informal institutional constraints, employee participation and employee satisfaction : evidence from the Chinese retail sector. In: The International Journal of Human Resource Management. 2011 ; Vol. 22, No. 15. pp. 3168-3186.

Bibtex

@article{0ebcb8e392064bd095a720d391475e17,
title = "Informal institutional constraints, employee participation and employee satisfaction: evidence from the Chinese retail sector",
abstract = "This paper seeks to assess whether informal institutions can affect human resource management practices. Specifically, we examine whether the social norm of respect for authority, an important informal social institution in countries like China, constrains employee participation, and whether this affects employee satisfaction in foreign-invested and state-owned retailers in China, respectively. Data are derived from questionnaires completed by almost 1900 employees at 22 foreign-invested and state-owned retail stores in nine Chinese cities. We indicate that a norm such as respect for authority can operate as a constraint on human resource management practices such as employee participation with related impacts upon satisfaction levels in foreign-invested and state-owned retailers, but that these play out in unexpected ways.",
keywords = "China, HRM , institutions, participation , respect for authority , retail",
author = "Q Huang and J Gamble",
year = "2011",
doi = "10.1080/09585192.2011.560879",
language = "English",
volume = "22",
pages = "3168--3186",
journal = "The International Journal of Human Resource Management",
issn = "0958-5192",
publisher = "Routledge",
number = "15",

}

RIS

TY - JOUR

T1 - Informal institutional constraints, employee participation and employee satisfaction

T2 - evidence from the Chinese retail sector

AU - Huang, Q

AU - Gamble, J

PY - 2011

Y1 - 2011

N2 - This paper seeks to assess whether informal institutions can affect human resource management practices. Specifically, we examine whether the social norm of respect for authority, an important informal social institution in countries like China, constrains employee participation, and whether this affects employee satisfaction in foreign-invested and state-owned retailers in China, respectively. Data are derived from questionnaires completed by almost 1900 employees at 22 foreign-invested and state-owned retail stores in nine Chinese cities. We indicate that a norm such as respect for authority can operate as a constraint on human resource management practices such as employee participation with related impacts upon satisfaction levels in foreign-invested and state-owned retailers, but that these play out in unexpected ways.

AB - This paper seeks to assess whether informal institutions can affect human resource management practices. Specifically, we examine whether the social norm of respect for authority, an important informal social institution in countries like China, constrains employee participation, and whether this affects employee satisfaction in foreign-invested and state-owned retailers in China, respectively. Data are derived from questionnaires completed by almost 1900 employees at 22 foreign-invested and state-owned retail stores in nine Chinese cities. We indicate that a norm such as respect for authority can operate as a constraint on human resource management practices such as employee participation with related impacts upon satisfaction levels in foreign-invested and state-owned retailers, but that these play out in unexpected ways.

KW - China

KW - HRM

KW - institutions

KW - participation

KW - respect for authority

KW - retail

U2 - 10.1080/09585192.2011.560879

DO - 10.1080/09585192.2011.560879

M3 - Journal article

VL - 22

SP - 3168

EP - 3186

JO - The International Journal of Human Resource Management

JF - The International Journal of Human Resource Management

SN - 0958-5192

IS - 15

ER -