Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter
| Publication date | 12/2013 |
|---|---|
| Host publication | Managing services: challenges and innovation |
| Editors | Kathryn Haynes, Irena Grugulis |
| Place of Publication | Oxford |
| Publisher | Oxford University Press |
| Pages | 154-173 |
| Number of pages | 20 |
| ISBN (print) | 9780199696086 |
| <mark>Original language</mark> | English |