Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter
Publication date | 12/2013 |
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Host publication | Managing services: challenges and innovation |
Editors | Kathryn Haynes, Irena Grugulis |
Place of Publication | Oxford |
Publisher | Oxford University Press |
Pages | 154-173 |
Number of pages | 20 |
ISBN (print) | 9780199696086 |
<mark>Original language</mark> | English |