Results for 1822 cs_uid

Publications & Outputs

1. How Can I Help You? Call Centres, Classification Work and Coordination

   Martin, D., O'Neill, J., Randall, D. & Rouncefield, M., 2007, In: Computer Supported Cooperative Work. 16, 3, p. 231-264 34 p.

   Research output: Contribution to Journal/Magazine › Journal article › peer-review