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Results for 1822 cs_uid
Publications & Outputs
How Can I Help You? Call Centres, Classification Work and Coordination
Martin, D.,
O'Neill, J.
, Randall, D. &
Rouncefield, M.
,
2007
,
In:
Computer Supported Cooperative Work.
16
,
3
,
p. 231-264
34 p.
Research output
:
Contribution to Journal/Magazine
›
Journal article
›
peer-review