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A critical review of PMS in construction: Towards a research agenda

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Publication date1/09/2012
Host publicationAssociation of Researchers in Construction Management, ARCOM 2012 - Proceedings of the 28th Annual Conference
EditorsSimon D. Smith
PublisherAssociation of Researchers in Construction Management
Pages807-816
Number of pages10
ISBN (electronic)9780955239069
<mark>Original language</mark>English
Event28th Annual Conference of the Association of Researchers in Construction Management, ARCOM 2012 - Edinburgh, United Kingdom
Duration: 3/09/20125/09/2012

Conference

Conference28th Annual Conference of the Association of Researchers in Construction Management, ARCOM 2012
Country/TerritoryUnited Kingdom
CityEdinburgh
Period3/09/125/09/12

Publication series

NameAssociation of Researchers in Construction Management, ARCOM 2012 - Proceedings of the 28th Annual Conference
Volume2

Conference

Conference28th Annual Conference of the Association of Researchers in Construction Management, ARCOM 2012
Country/TerritoryUnited Kingdom
CityEdinburgh
Period3/09/125/09/12

Abstract

Performance measurement system (PMS) is a fast evolving and diverse research field attracting many researchers and practitioners from the fields of strategy, accounting, operations, human resource, and marketing. The characteristics of the construction industry that influence the research and directions adopted in practice significantly contribute to certain weaknesses in application, such as limited focus on business performance measurement, insufficient organisational learning, and difficulty in linking the project PMS with the firm. The aim of this paper is to briefly review the literature of PMS (specifically at the corporate level) for addressing the knowledge gap and presenting a research agenda in the context of construction. The main findings from this review are: (1) the evolution of PMS in construction management literature is much slow; (2) further research should focus on the design and implementation related issues of PMS in construction; and (3) benchmarking is an integral part of PMS but it is insufficient for 'continuous improvement'. Finally, a research agenda is presented.