Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - An optimal mechanism charging for priority in a queue
AU - Haviv, Moshe
AU - Winter, Eyal
N1 - Publisher Copyright: © 2020 Elsevier B.V.
PY - 2020/5/31
Y1 - 2020/5/31
N2 - We derive a revenue-maximizing scheme that charges customers who are homogeneous with respect to their waiting cost parameter, for a random fee in order to become premium customers. This scheme incentivizes all customers to purchase priority, each at his/her drawn price. This is repeated for the case where customers are heterogeneous. The mechanisms are based on the fact that once some customers get priority, its value of the other gets even higher.
AB - We derive a revenue-maximizing scheme that charges customers who are homogeneous with respect to their waiting cost parameter, for a random fee in order to become premium customers. This scheme incentivizes all customers to purchase priority, each at his/her drawn price. This is repeated for the case where customers are heterogeneous. The mechanisms are based on the fact that once some customers get priority, its value of the other gets even higher.
KW - Charging mechanisms
KW - Priorities
KW - Queues
U2 - 10.1016/j.orl.2020.03.010
DO - 10.1016/j.orl.2020.03.010
M3 - Journal article
AN - SCOPUS:85083038108
VL - 48
SP - 304
EP - 308
JO - Operations Research Letters
JF - Operations Research Letters
SN - 0167-6377
IS - 3
ER -