Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Attitudes towards Online Community Support Initiatives during the COVID-19 pandemic
T2 - A Survey in the UK
AU - Zhang, Min
AU - Philpot, Richard
AU - Elphick, Camilla
AU - Walkington, Zoe
AU - Frumkin, Lara
AU - Price, Blaine A.
AU - Pike, Graham
AU - Levine, Mark
AU - Nuseibeh, Bashar
AU - Bandara, Arosha
PY - 2022/4/27
Y1 - 2022/4/27
N2 - The COVID-19 pandemic has pushed unexpected hardship on the health, environment, economic, and social-political governance of the entire human population. Local communities have adopted new ways of communicating and connecting to support each other. This paper reports people's attitudes towards online community support initiatives (OCSIs) during the COVID-19 pandemic based on a survey conducted in the UK. Our analysis of responses from 699 participants suggests the increased use of social media sites and OCSI engagement since the pandemic, and that people had positive attitudes towards the OCSIs, but improvements were still required. We suggest four design implications to alleviate the challenges of using OCSIs.
AB - The COVID-19 pandemic has pushed unexpected hardship on the health, environment, economic, and social-political governance of the entire human population. Local communities have adopted new ways of communicating and connecting to support each other. This paper reports people's attitudes towards online community support initiatives (OCSIs) during the COVID-19 pandemic based on a survey conducted in the UK. Our analysis of responses from 699 participants suggests the increased use of social media sites and OCSI engagement since the pandemic, and that people had positive attitudes towards the OCSIs, but improvements were still required. We suggest four design implications to alleviate the challenges of using OCSIs.
U2 - 10.1145/3491101.3519830
DO - 10.1145/3491101.3519830
M3 - Conference contribution/Paper
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 281:1-281:7
BT - CHI 2022 - Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery, Inc
CY - New York
ER -