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Back to basics: Sharing goals and developing trust in global virtual teams

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

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Back to basics: Sharing goals and developing trust in global virtual teams. / Tucker, Robert; Panteli, Niki.
Organizational Information Systems in the Context of Globalization - IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conf. on Information Systems Perspectives and Challenges in the Context of Globalization: IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15–17, 2003, Athens, Greece. ed. / Mikko Korpela; Ramiro Montealegre; Angeliki Poulymenakou. 1. ed. Springer New York LLC, 2003. p. 85-98 (IFIP Advances in Information and Communication Technology; Vol. 126).

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Harvard

Tucker, R & Panteli, N 2003, Back to basics: Sharing goals and developing trust in global virtual teams. in M Korpela, R Montealegre & A Poulymenakou (eds), Organizational Information Systems in the Context of Globalization - IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conf. on Information Systems Perspectives and Challenges in the Context of Globalization: IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15–17, 2003, Athens, Greece. 1 edn, IFIP Advances in Information and Communication Technology, vol. 126, Springer New York LLC, pp. 85-98, IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization, Athens, Greece, 15/06/03. https://doi.org/10.1007/978-0-387-35695-2

APA

Tucker, R., & Panteli, N. (2003). Back to basics: Sharing goals and developing trust in global virtual teams. In M. Korpela, R. Montealegre, & A. Poulymenakou (Eds.), Organizational Information Systems in the Context of Globalization - IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conf. on Information Systems Perspectives and Challenges in the Context of Globalization: IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15–17, 2003, Athens, Greece (1 ed., pp. 85-98). (IFIP Advances in Information and Communication Technology; Vol. 126). Springer New York LLC. https://doi.org/10.1007/978-0-387-35695-2

Vancouver

Tucker R, Panteli N. Back to basics: Sharing goals and developing trust in global virtual teams. In Korpela M, Montealegre R, Poulymenakou A, editors, Organizational Information Systems in the Context of Globalization - IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conf. on Information Systems Perspectives and Challenges in the Context of Globalization: IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15–17, 2003, Athens, Greece. 1 ed. Springer New York LLC. 2003. p. 85-98. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-0-387-35695-2

Author

Tucker, Robert ; Panteli, Niki. / Back to basics : Sharing goals and developing trust in global virtual teams. Organizational Information Systems in the Context of Globalization - IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conf. on Information Systems Perspectives and Challenges in the Context of Globalization: IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15–17, 2003, Athens, Greece. editor / Mikko Korpela ; Ramiro Montealegre ; Angeliki Poulymenakou. 1. ed. Springer New York LLC, 2003. pp. 85-98 (IFIP Advances in Information and Communication Technology).

Bibtex

@inproceedings{c4043c6b859e4be1891ab17510db7c0d,
title = "Back to basics: Sharing goals and developing trust in global virtual teams",
abstract = "There is a widely recognised view that trust is a vital requirement and a 'need to have' quality for effective virtual teams. Despite, however, this acknowledged importance of trust, only limited empirical research exists to date that explores the challenges of creating and developing trust relationships in the global business environment. This paper develops a theoretical framework for conceptualising trust development in this context by taking into account the role of shared goals and power dynamics. Based on data collected on eighteen global virtual teams, we challenge the prevailing assumption that global virtual team members experience swift trust. Within a business environment where conflict and power differentials prevail, building trust is not always a swift process. We find that the process of jointly constructing team goals holds significant value as it may provide the 'glue' to hold team members together long enough to enable trust development.",
keywords = "Computer-mediated communication, Global virtual teams, Goals, Power, Trust",
author = "Robert Tucker and Niki Panteli",
year = "2003",
month = may,
day = "31",
doi = "10.1007/978-0-387-35695-2",
language = "English",
isbn = "9781475761092",
series = "IFIP Advances in Information and Communication Technology",
publisher = "Springer New York LLC",
pages = "85--98",
editor = "Mikko Korpela and Ramiro Montealegre and Angeliki Poulymenakou",
booktitle = "Organizational Information Systems in the Context of Globalization - IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conf. on Information Systems Perspectives and Challenges in the Context of Globalization",
edition = "1",
note = "IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization ; Conference date: 15-06-2003 Through 17-06-2003",

}

RIS

TY - GEN

T1 - Back to basics

T2 - IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization

AU - Tucker, Robert

AU - Panteli, Niki

PY - 2003/5/31

Y1 - 2003/5/31

N2 - There is a widely recognised view that trust is a vital requirement and a 'need to have' quality for effective virtual teams. Despite, however, this acknowledged importance of trust, only limited empirical research exists to date that explores the challenges of creating and developing trust relationships in the global business environment. This paper develops a theoretical framework for conceptualising trust development in this context by taking into account the role of shared goals and power dynamics. Based on data collected on eighteen global virtual teams, we challenge the prevailing assumption that global virtual team members experience swift trust. Within a business environment where conflict and power differentials prevail, building trust is not always a swift process. We find that the process of jointly constructing team goals holds significant value as it may provide the 'glue' to hold team members together long enough to enable trust development.

AB - There is a widely recognised view that trust is a vital requirement and a 'need to have' quality for effective virtual teams. Despite, however, this acknowledged importance of trust, only limited empirical research exists to date that explores the challenges of creating and developing trust relationships in the global business environment. This paper develops a theoretical framework for conceptualising trust development in this context by taking into account the role of shared goals and power dynamics. Based on data collected on eighteen global virtual teams, we challenge the prevailing assumption that global virtual team members experience swift trust. Within a business environment where conflict and power differentials prevail, building trust is not always a swift process. We find that the process of jointly constructing team goals holds significant value as it may provide the 'glue' to hold team members together long enough to enable trust development.

KW - Computer-mediated communication

KW - Global virtual teams

KW - Goals

KW - Power

KW - Trust

U2 - 10.1007/978-0-387-35695-2

DO - 10.1007/978-0-387-35695-2

M3 - Conference contribution/Paper

AN - SCOPUS:84904328656

SN - 9781475761092

T3 - IFIP Advances in Information and Communication Technology

SP - 85

EP - 98

BT - Organizational Information Systems in the Context of Globalization - IFIP TC8 and TC9/WG8.2 and WG9.4 Working Conf. on Information Systems Perspectives and Challenges in the Context of Globalization

A2 - Korpela, Mikko

A2 - Montealegre, Ramiro

A2 - Poulymenakou, Angeliki

PB - Springer New York LLC

Y2 - 15 June 2003 through 17 June 2003

ER -