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Benefits: Overstating the benefits?

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Abstract

Benefits have long been associated with the deployment of technology and the use of decision making. Traditional decision-making approaches are often focused on the measurement and consideration of the costs and the benefits connected with an undertaking and cost/benefit analysis has evolved as a process for evaluating the desirability of an option, technology or policy. Such calculations are based on the assignment of monetary values to the positive and negative aspects of a decision, or option, enabling a direct comparison.