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Can ICT enhance workplace inclusion?: The role of ICT enabled inclusion practices

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Published
Publication date23/06/2022
Host publicationThe 30th European Conference on Information Systems
PublisherAIS Electronic Library
Pages1–10
Number of pages10
ISBN (electronic)9781958200025
<mark>Original language</mark>English
Event30th European Conference on Information Systems: ECIS 2022: New Horizons in Digitally United Societies - West University of Timisoara, Timisoara, Romania
Duration: 18/06/202224/06/2022
https://ecis2022.eu/

Conference

Conference30th European Conference on Information Systems
Country/TerritoryRomania
CityTimisoara
Period18/06/2224/06/22
Internet address

Conference

Conference30th European Conference on Information Systems
Country/TerritoryRomania
CityTimisoara
Period18/06/2224/06/22
Internet address

Abstract

While workplace inclusion is of strategic importance, it is not easily achievable due to persistent classification, segregation, and stereotyping that are socially embedded in everyday organizational processes. Our research aims to develop a theoretical understanding of how ICT shapes workplace inclusion. Drawing on a qualitative study conducted in one of the most prominent companies in the recruitment sector in the UK, we present in this research-in-progress paper preliminary evidence of ICT-enabled inclusion practices that can enhance workplace inclusion. In particular, we elicit three such practices – Expanding, Orienting, and Enculturating, and explain how they mitigate classification, segregation, and stereotyping. We contribute to literature at the intersection of ICT and inclusion.