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Conceptual confusions: emotion work as skilled work

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

Published

Sharon Bolton

Publication date	2004
Host publication	The Skills that Matter
Place of Publication	Basingstoke
Publisher	Palgrave Macmillan
Pages	19-37
Number of pages	19
ISBN (print)	1403906394
<mark>Original language</mark>	English