Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter
}
TY - CHAP
T1 - Conceptual confusions: emotion work as skilled work
AU - Bolton, Sharon
PY - 2004
Y1 - 2004
M3 - Chapter
SN - 1403906394
SP - 19
EP - 37
BT - The Skills that Matter
PB - Palgrave Macmillan
CY - Basingstoke
ER -