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Conclusions: Management and the ‘Managed Heart’

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNChapter

Published
Publication date8/09/2012
Host publicationLeadership as Emotional Labour: Management and the 'Managed Heart'
EditorsMarian Iszatt-White
Place of PublicationLondon
PublisherRoutledge
Pages220-235
Number of pages16
ISBN (electronic)9780203098400
ISBN (print)9780415674355, 9781138206014
<mark>Original language</mark>English

Publication series

NameRoutledge Studies in Management, Organizations and Society
PublisherRoutledge

Abstract

Introduction In this concluding chapter, I want to try to locate some of the themes discussed in the preceding chapters in the wider management literature, and emphasize how ‘on trend’ a book about leadership as emotional labour is at the present time. I will suggest that leadership theory has been at a crossroads for a number of years, and is looking to a more holistic understanding of leadership practice to launch itself forward into a new direction. The role of emotions in leadership work is, I believe, at the heart of this attempt. In framing this argument, the chapter outlines some of the themes in leadership/management thinking which characterize current debates and suggests the resonance of emotion-sensitive approaches.