Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Developing a smartphone app to enhance Oxfam's supply chain visibility
AU - Cherrett, Tom
AU - Shingleton, Duncan
AU - Norton, Ben
AU - McLeod, Fraser
AU - Forey, Camille
AU - Dickinson, Janet
AU - Winstanley, Chris
AU - Davies, Nigel
AU - Speed, Chris
AU - Norgate, Sarah
PY - 2015
Y1 - 2015
N2 - This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users' understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision-making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration.
AB - This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users' understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision-making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration.
KW - smartphone apps
KW - charity logistics
KW - social networking
U2 - 10.1080/13675567.2014.980794
DO - 10.1080/13675567.2014.980794
M3 - Journal article
VL - 18
SP - 155
EP - 167
JO - International Journal of Logistics Research and Applications
JF - International Journal of Logistics Research and Applications
SN - 1367-5567
IS - 2
ER -