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Digital resources and their role in advanced service provision: Spring Servitization Conference SSC2015

Research output: Contribution to conference - Without ISBN/ISSN Conference paperpeer-review

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Publication date18/05/2015
Number of pages8
<mark>Original language</mark>English
EventSpring Servitization Conference
- Birmingham , United Kingdom
Duration: 18/05/201519/05/2015

Conference

ConferenceSpring Servitization Conference
Abbreviated titleSSC2015
Country/TerritoryUnited Kingdom
CityBirmingham
Period18/05/1519/05/15

Abstract

Purpose: We examine the role of digital resources in the context of advanced service provision to determine their strategic potential. Approach: We conduct a theoretical review of the literature to identify digital resources which we subsequently analyse with regards to their value, rarity, inimitability and non-substitutability (VRIN). Findings: Our analysis shows that the strategic value of the digital resources is unlocked through their complementarity. Value: The research has implications for the management of advanced services and contributes towards the grounding of servitization research in the wider economic and management theory.

Bibliographic note

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