Final published version
Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
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TY - CONF
T1 - Digital resources and their role in advanced service provision
T2 - Spring Servitization Conference<br/>
AU - Schroeder, Andreas
AU - Kotlarsky, Julia
A2 - Baines, Tim
A2 - Harrison, David K.
N1 - © Aston Business School
PY - 2015/5/18
Y1 - 2015/5/18
N2 - Purpose: We examine the role of digital resources in the context of advanced service provision to determine their strategic potential. Approach: We conduct a theoretical review of the literature to identify digital resources which we subsequently analyse with regards to their value, rarity, inimitability and non-substitutability (VRIN). Findings: Our analysis shows that the strategic value of the digital resources is unlocked through their complementarity. Value: The research has implications for the management of advanced services and contributes towards the grounding of servitization research in the wider economic and management theory.
AB - Purpose: We examine the role of digital resources in the context of advanced service provision to determine their strategic potential. Approach: We conduct a theoretical review of the literature to identify digital resources which we subsequently analyse with regards to their value, rarity, inimitability and non-substitutability (VRIN). Findings: Our analysis shows that the strategic value of the digital resources is unlocked through their complementarity. Value: The research has implications for the management of advanced services and contributes towards the grounding of servitization research in the wider economic and management theory.
KW - servitization
KW - advanced services
KW - resource-based view
KW - resource value
KW - complementarity
KW - digital resource
M3 - Conference paper
Y2 - 18 May 2015 through 19 May 2015
ER -