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‘Doing questioning’ in the Emergency Department (ED)

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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‘Doing questioning’ in the Emergency Department (ED). / Collins, Luke; Gablasova, Dana; Pill, John.
In: Health Communication, Vol. 38, No. 12, 15.10.2023, p. 2721-2729.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Collins, L, Gablasova, D & Pill, J 2023, '‘Doing questioning’ in the Emergency Department (ED)', Health Communication, vol. 38, no. 12, pp. 2721-2729. https://doi.org/10.1080/10410236.2022.2111630

APA

Collins, L., Gablasova, D., & Pill, J. (2023). ‘Doing questioning’ in the Emergency Department (ED). Health Communication, 38(12), 2721-2729. https://doi.org/10.1080/10410236.2022.2111630

Vancouver

Collins L, Gablasova D, Pill J. ‘Doing questioning’ in the Emergency Department (ED). Health Communication. 2023 Oct 15;38(12):2721-2729. Epub 2022 Aug 23. doi: 10.1080/10410236.2022.2111630

Author

Collins, Luke ; Gablasova, Dana ; Pill, John. / ‘Doing questioning’ in the Emergency Department (ED). In: Health Communication. 2023 ; Vol. 38, No. 12. pp. 2721-2729.

Bibtex

@article{666d34dac7894139b1edb884bb444c23,
title = "{\textquoteleft}Doing questioning{\textquoteright} in the Emergency Department (ED)",
abstract = "Eliciting information from patients is fundamental to medical professionals' capacity to deliver good healthcare outcomes in Emergency Departments (EDs). There are different kinds of utterances that {"}do questioning{"}, and health professionals can variously attend to the medical agenda and the interpersonal aspects of their interactions with those attending the ED in the way that they construct these utterances. We investigate a corpus of ED interactions to determine the prevalence and range of utterances produced by doctors and directed at patients that {"}do questioning.{"} We developed a questioning utterance typology, informed by previous research on the formulation of such utterances and extended according to observations of our data. We subsequently manually coded 4,355 questioning utterances and report the variety of forms that such utterances can take, considering how these are distributed across doctors at different levels of seniority. We found that doctors at different seniority levels favored similar questioning utterance types and the most frequently used appeared to restrict the contributions of patients. We conclude that our extended typology of questioning utterances has value for understanding the ways in which doctors may encourage patients to provide more extensive responses.",
keywords = "Emergency Department, questions, doctor-patient interaction, Information gathering",
author = "Luke Collins and Dana Gablasova and John Pill",
year = "2023",
month = oct,
day = "15",
doi = "10.1080/10410236.2022.2111630",
language = "English",
volume = "38",
pages = "2721--2729",
journal = "Health Communication",
issn = "1532-7027",
publisher = "Taylor & Francis",
number = "12",

}

RIS

TY - JOUR

T1 - ‘Doing questioning’ in the Emergency Department (ED)

AU - Collins, Luke

AU - Gablasova, Dana

AU - Pill, John

PY - 2023/10/15

Y1 - 2023/10/15

N2 - Eliciting information from patients is fundamental to medical professionals' capacity to deliver good healthcare outcomes in Emergency Departments (EDs). There are different kinds of utterances that "do questioning", and health professionals can variously attend to the medical agenda and the interpersonal aspects of their interactions with those attending the ED in the way that they construct these utterances. We investigate a corpus of ED interactions to determine the prevalence and range of utterances produced by doctors and directed at patients that "do questioning." We developed a questioning utterance typology, informed by previous research on the formulation of such utterances and extended according to observations of our data. We subsequently manually coded 4,355 questioning utterances and report the variety of forms that such utterances can take, considering how these are distributed across doctors at different levels of seniority. We found that doctors at different seniority levels favored similar questioning utterance types and the most frequently used appeared to restrict the contributions of patients. We conclude that our extended typology of questioning utterances has value for understanding the ways in which doctors may encourage patients to provide more extensive responses.

AB - Eliciting information from patients is fundamental to medical professionals' capacity to deliver good healthcare outcomes in Emergency Departments (EDs). There are different kinds of utterances that "do questioning", and health professionals can variously attend to the medical agenda and the interpersonal aspects of their interactions with those attending the ED in the way that they construct these utterances. We investigate a corpus of ED interactions to determine the prevalence and range of utterances produced by doctors and directed at patients that "do questioning." We developed a questioning utterance typology, informed by previous research on the formulation of such utterances and extended according to observations of our data. We subsequently manually coded 4,355 questioning utterances and report the variety of forms that such utterances can take, considering how these are distributed across doctors at different levels of seniority. We found that doctors at different seniority levels favored similar questioning utterance types and the most frequently used appeared to restrict the contributions of patients. We conclude that our extended typology of questioning utterances has value for understanding the ways in which doctors may encourage patients to provide more extensive responses.

KW - Emergency Department

KW - questions

KW - doctor-patient interaction

KW - Information gathering

U2 - 10.1080/10410236.2022.2111630

DO - 10.1080/10410236.2022.2111630

M3 - Journal article

VL - 38

SP - 2721

EP - 2729

JO - Health Communication

JF - Health Communication

SN - 1532-7027

IS - 12

ER -