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Exploring awareness related messaging through two situated-display-based systems.

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Exploring awareness related messaging through two situated-display-based systems. / Cheverst, Keith; Dix, Alan; Fitton, Daniel et al.
In: Human-Computer Interaction, Vol. 22, No. 1-2, 05.2007, p. 173-220.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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Cheverst K, Dix A, Fitton D, Rouncefield M, Graham C. Exploring awareness related messaging through two situated-display-based systems. Human-Computer Interaction. 2007 May;22(1-2):173-220. doi: 10.1080/07370020701307955

Author

Cheverst, Keith ; Dix, Alan ; Fitton, Daniel et al. / Exploring awareness related messaging through two situated-display-based systems. In: Human-Computer Interaction. 2007 ; Vol. 22, No. 1-2. pp. 173-220.

Bibtex

@article{017cf3d7dad04fd5b74967c33dbbe203,
title = "Exploring awareness related messaging through two situated-display-based systems.",
abstract = "This article focuses on our exploration of awareness issues through the design and long-term deployment of two systems: the Hermes office door display system (which enabled staff in a university department to post awareness messages to their door displays) and SPAM (a messaging system for supporting coordination between staff at two associated residential community care facilities). In the case of both systems, a significant number of the messages sent could be classified as relating to awareness. Furthermore, with both systems, the situatedness of displays (outside office doors in the case of Hermes and in staff offices in the case of SPAM) had a significant impact on the design and subsequent use of the deployed systems. In particular, the placement of displays provided significant context for awareness messages, including, for example, the identity of the sender of the message and the intended audience of the message. Both systems highlight the need for interaction methods that fit in with both normal working practices (and unplanned events) and that enable the user to manage communication channels. The need for appropriate levels of expressiveness and user control is also apparent: We present numerous examples of users controlling the precision of awareness information and sending awareness messages that have as much to do with playfulness as supporting coordination through activity awareness.",
author = "Keith Cheverst and Alan Dix and Daniel Fitton and Mark Rouncefield and Connor Graham",
note = "The Hermes office door display system and SPAM messaging system both represent significant and important longitudinal deployments in the field of CSCW. Both systems are leading examples of technology probes that, through incorporation of logging facilities, support the capture and subsequent understanding of key issues relating to adoption and appropriation by users. This article published in the highly ranked Human-Computer Interaction journal (impact factor 4.682) focuses on presenting the analysis of a long term study of the awareness issues arising from the use of these two situated display-based messaging systems. RAE_import_type : Journal article RAE_uoa_type : Computer Science and Informatics",
year = "2007",
month = may,
doi = "10.1080/07370020701307955",
language = "English",
volume = "22",
pages = "173--220",
journal = "Human-Computer Interaction",
issn = "0737-0024",
publisher = "Taylor and Francis Ltd.",
number = "1-2",

}

RIS

TY - JOUR

T1 - Exploring awareness related messaging through two situated-display-based systems.

AU - Cheverst, Keith

AU - Dix, Alan

AU - Fitton, Daniel

AU - Rouncefield, Mark

AU - Graham, Connor

N1 - The Hermes office door display system and SPAM messaging system both represent significant and important longitudinal deployments in the field of CSCW. Both systems are leading examples of technology probes that, through incorporation of logging facilities, support the capture and subsequent understanding of key issues relating to adoption and appropriation by users. This article published in the highly ranked Human-Computer Interaction journal (impact factor 4.682) focuses on presenting the analysis of a long term study of the awareness issues arising from the use of these two situated display-based messaging systems. RAE_import_type : Journal article RAE_uoa_type : Computer Science and Informatics

PY - 2007/5

Y1 - 2007/5

N2 - This article focuses on our exploration of awareness issues through the design and long-term deployment of two systems: the Hermes office door display system (which enabled staff in a university department to post awareness messages to their door displays) and SPAM (a messaging system for supporting coordination between staff at two associated residential community care facilities). In the case of both systems, a significant number of the messages sent could be classified as relating to awareness. Furthermore, with both systems, the situatedness of displays (outside office doors in the case of Hermes and in staff offices in the case of SPAM) had a significant impact on the design and subsequent use of the deployed systems. In particular, the placement of displays provided significant context for awareness messages, including, for example, the identity of the sender of the message and the intended audience of the message. Both systems highlight the need for interaction methods that fit in with both normal working practices (and unplanned events) and that enable the user to manage communication channels. The need for appropriate levels of expressiveness and user control is also apparent: We present numerous examples of users controlling the precision of awareness information and sending awareness messages that have as much to do with playfulness as supporting coordination through activity awareness.

AB - This article focuses on our exploration of awareness issues through the design and long-term deployment of two systems: the Hermes office door display system (which enabled staff in a university department to post awareness messages to their door displays) and SPAM (a messaging system for supporting coordination between staff at two associated residential community care facilities). In the case of both systems, a significant number of the messages sent could be classified as relating to awareness. Furthermore, with both systems, the situatedness of displays (outside office doors in the case of Hermes and in staff offices in the case of SPAM) had a significant impact on the design and subsequent use of the deployed systems. In particular, the placement of displays provided significant context for awareness messages, including, for example, the identity of the sender of the message and the intended audience of the message. Both systems highlight the need for interaction methods that fit in with both normal working practices (and unplanned events) and that enable the user to manage communication channels. The need for appropriate levels of expressiveness and user control is also apparent: We present numerous examples of users controlling the precision of awareness information and sending awareness messages that have as much to do with playfulness as supporting coordination through activity awareness.

U2 - 10.1080/07370020701307955

DO - 10.1080/07370020701307955

M3 - Journal article

VL - 22

SP - 173

EP - 220

JO - Human-Computer Interaction

JF - Human-Computer Interaction

SN - 0737-0024

IS - 1-2

ER -