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HCI, civic engagement and trust

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

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HCI, civic engagement and trust. / Harding, Michael Paul; Knowles, Bran; Davies, Nigel Andrew Justin et al.
CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing . ACM, 2015. p. 2833-2842.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

Harvard

Harding, MP, Knowles, B, Davies, NAJ & Rouncefield, MF 2015, HCI, civic engagement and trust. in CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing . ACM, pp. 2833-2842. https://doi.org/10.1145/2702123.2702255

APA

Harding, M. P., Knowles, B., Davies, N. A. J., & Rouncefield, M. F. (2015). HCI, civic engagement and trust. In CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing (pp. 2833-2842). ACM. https://doi.org/10.1145/2702123.2702255

Vancouver

Harding MP, Knowles B, Davies NAJ, Rouncefield MF. HCI, civic engagement and trust. In CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing . ACM. 2015. p. 2833-2842 doi: 10.1145/2702123.2702255

Author

Harding, Michael Paul ; Knowles, Bran ; Davies, Nigel Andrew Justin et al. / HCI, civic engagement and trust. CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing . ACM, 2015. pp. 2833-2842

Bibtex

@inproceedings{6f9c75b6d2544d2fa912b70a3a5dda99,
title = "HCI, civic engagement and trust",
abstract = "There is a widespread belief that pervasive technologies will encourage and facilitate partnerships between citizens and civic authorities, enabling individuals to play a greater role in civic planning, service delivery and infrastructure management. However, at present sustained use and perceived value of civic engagement technologies remains low because the design space is poorly understood by system developers who focus almost exclusively on empowering citizens rather than adopting an informed, inclusive approach that addresses the needs of both citizens and civic authorities, and helps establish trusted relationships between these different stakeholders. We report on an extensive study of civic engagement in the domain of public infrastructure maintenance and provide insights into the civic management processes to support future design of trusted civic engagement interactions.",
author = "Harding, {Michael Paul} and Bran Knowles and Davies, {Nigel Andrew Justin} and Rouncefield, {Mark Francis}",
year = "2015",
month = mar,
doi = "10.1145/2702123.2702255",
language = "English",
pages = "2833--2842",
booktitle = "CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing",
publisher = "ACM",

}

RIS

TY - GEN

T1 - HCI, civic engagement and trust

AU - Harding, Michael Paul

AU - Knowles, Bran

AU - Davies, Nigel Andrew Justin

AU - Rouncefield, Mark Francis

PY - 2015/3

Y1 - 2015/3

N2 - There is a widespread belief that pervasive technologies will encourage and facilitate partnerships between citizens and civic authorities, enabling individuals to play a greater role in civic planning, service delivery and infrastructure management. However, at present sustained use and perceived value of civic engagement technologies remains low because the design space is poorly understood by system developers who focus almost exclusively on empowering citizens rather than adopting an informed, inclusive approach that addresses the needs of both citizens and civic authorities, and helps establish trusted relationships between these different stakeholders. We report on an extensive study of civic engagement in the domain of public infrastructure maintenance and provide insights into the civic management processes to support future design of trusted civic engagement interactions.

AB - There is a widespread belief that pervasive technologies will encourage and facilitate partnerships between citizens and civic authorities, enabling individuals to play a greater role in civic planning, service delivery and infrastructure management. However, at present sustained use and perceived value of civic engagement technologies remains low because the design space is poorly understood by system developers who focus almost exclusively on empowering citizens rather than adopting an informed, inclusive approach that addresses the needs of both citizens and civic authorities, and helps establish trusted relationships between these different stakeholders. We report on an extensive study of civic engagement in the domain of public infrastructure maintenance and provide insights into the civic management processes to support future design of trusted civic engagement interactions.

U2 - 10.1145/2702123.2702255

DO - 10.1145/2702123.2702255

M3 - Conference contribution/Paper

SP - 2833

EP - 2842

BT - CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing

PB - ACM

ER -