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How can messaging apps, WhatsApp and SMS be used to support learning?: A scoping review

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How can messaging apps, WhatsApp and SMS be used to support learning? A scoping review. / Jordan, Katy.
In: Technology, Pedagogy and Education, Vol. 32, No. 3, 30.09.2023, p. 275-288.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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Jordan K. How can messaging apps, WhatsApp and SMS be used to support learning? A scoping review. Technology, Pedagogy and Education. 2023 Sept 30;32(3):275-288. Epub 2023 Apr 25. doi: 10.1080/1475939X.2023.2201590

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Jordan, Katy. / How can messaging apps, WhatsApp and SMS be used to support learning? A scoping review. In: Technology, Pedagogy and Education. 2023 ; Vol. 32, No. 3. pp. 275-288.

Bibtex

@article{4dc1a7e01b894cb8a58795cdcf4d29fd,
title = "How can messaging apps, WhatsApp and SMS be used to support learning?: A scoping review",
abstract = "In response to disruption to education during the COVID-19 pandemic, mobile phone-based messaging has emerged in some instances as an accessible, low-connectivity way of promoting interactivity. However, no recent reviews have been undertaken in relation to how social media and messaging apps can be used to effectively support education in low- and middle-income countries. In this scoping review, 43 documents were identified for inclusion, and three main thematic areas emerged: supporting student learning (including interacting with peers and other students, peer tutoring and collaborative learning; and interacting with teachers, through content delivery, teaching and assessment); teacher professional development (including structured support and prompts, and informal communities of practice); and supporting refugee education. The discussion and findings are both of practical use, to inform responses to the current pandemic and designing initiatives in the future, and will also be useful for advancing research in this expanding field.",
keywords = "LMICs, mobile learning, mobile phone, SMS, WhatsApp",
author = "Katy Jordan",
year = "2023",
month = sep,
day = "30",
doi = "10.1080/1475939X.2023.2201590",
language = "English",
volume = "32",
pages = "275--288",
journal = "Technology, Pedagogy and Education",
issn = "1475-939X",
publisher = "Routledge",
number = "3",

}

RIS

TY - JOUR

T1 - How can messaging apps, WhatsApp and SMS be used to support learning?

T2 - A scoping review

AU - Jordan, Katy

PY - 2023/9/30

Y1 - 2023/9/30

N2 - In response to disruption to education during the COVID-19 pandemic, mobile phone-based messaging has emerged in some instances as an accessible, low-connectivity way of promoting interactivity. However, no recent reviews have been undertaken in relation to how social media and messaging apps can be used to effectively support education in low- and middle-income countries. In this scoping review, 43 documents were identified for inclusion, and three main thematic areas emerged: supporting student learning (including interacting with peers and other students, peer tutoring and collaborative learning; and interacting with teachers, through content delivery, teaching and assessment); teacher professional development (including structured support and prompts, and informal communities of practice); and supporting refugee education. The discussion and findings are both of practical use, to inform responses to the current pandemic and designing initiatives in the future, and will also be useful for advancing research in this expanding field.

AB - In response to disruption to education during the COVID-19 pandemic, mobile phone-based messaging has emerged in some instances as an accessible, low-connectivity way of promoting interactivity. However, no recent reviews have been undertaken in relation to how social media and messaging apps can be used to effectively support education in low- and middle-income countries. In this scoping review, 43 documents were identified for inclusion, and three main thematic areas emerged: supporting student learning (including interacting with peers and other students, peer tutoring and collaborative learning; and interacting with teachers, through content delivery, teaching and assessment); teacher professional development (including structured support and prompts, and informal communities of practice); and supporting refugee education. The discussion and findings are both of practical use, to inform responses to the current pandemic and designing initiatives in the future, and will also be useful for advancing research in this expanding field.

KW - LMICs

KW - mobile learning

KW - mobile phone

KW - SMS

KW - WhatsApp

U2 - 10.1080/1475939X.2023.2201590

DO - 10.1080/1475939X.2023.2201590

M3 - Journal article

AN - SCOPUS:85156109388

VL - 32

SP - 275

EP - 288

JO - Technology, Pedagogy and Education

JF - Technology, Pedagogy and Education

SN - 1475-939X

IS - 3

ER -