Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter
}
TY - CHAP
T1 - How technology shapes identity-based consumer behavior
AU - Leung, Eugina
AU - Paolacci, Gabriele
AU - Puntoni, Stefano
PY - 2019/1/1
Y1 - 2019/1/1
N2 - The authors discuss how technology helps and hinders identity-based consumption, paying special attention to the impact of technology on self-verification. They explore five technological domains: Internet, dematerialization, automation, artificial intelligence and human enhancement. On the one hand, technology expands the range of options that individuals have for holding on to identities and for positive self-verification. On the other hand, technological progress, together with great and obvious advantages, also presents challenges for consumers. The authors discuss both sides of the coin and suggest questions for future research.
AB - The authors discuss how technology helps and hinders identity-based consumption, paying special attention to the impact of technology on self-verification. They explore five technological domains: Internet, dematerialization, automation, artificial intelligence and human enhancement. On the one hand, technology expands the range of options that individuals have for holding on to identities and for positive self-verification. On the other hand, technological progress, together with great and obvious advantages, also presents challenges for consumers. The authors discuss both sides of the coin and suggest questions for future research.
U2 - 10.4337/9781788117739.00027
DO - 10.4337/9781788117739.00027
M3 - Chapter
AN - SCOPUS:85089634650
SN - 9781788117722
SN - 9781800889491
SP - 240
EP - 254
BT - Handbook of Research on Identity Theory in Marketing
A2 - Reed, Americus
A2 - Forehand, Mark
PB - Edward Elgar Publishing Ltd.
CY - Cheltenham
ER -