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Identifying and Addressing Senior Executives’ Different Perceptions of the Value of IT Investments

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Identifying and Addressing Senior Executives’ Different Perceptions of the Value of IT Investments. / Tipple, Alastair; Chughtai, Hameed; Klein, Jonathan H.
In: MIS Quarterly Executive, Vol. 22, No. 1, 5, 02.03.2023, p. 39-54.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Tipple, A, Chughtai, H & Klein, JH 2023, 'Identifying and Addressing Senior Executives’ Different Perceptions of the Value of IT Investments', MIS Quarterly Executive, vol. 22, no. 1, 5, pp. 39-54. <https://aisel.aisnet.org/misqe/vol22/iss1/5/>

APA

Tipple, A., Chughtai, H., & Klein, J. H. (2023). Identifying and Addressing Senior Executives’ Different Perceptions of the Value of IT Investments. MIS Quarterly Executive, 22(1), 39-54. Article 5. https://aisel.aisnet.org/misqe/vol22/iss1/5/

Vancouver

Tipple A, Chughtai H, Klein JH. Identifying and Addressing Senior Executives’ Different Perceptions of the Value of IT Investments. MIS Quarterly Executive. 2023 Mar 2;22(1):39-54. 5.

Author

Tipple, Alastair ; Chughtai, Hameed ; Klein, Jonathan H. / Identifying and Addressing Senior Executives’ Different Perceptions of the Value of IT Investments. In: MIS Quarterly Executive. 2023 ; Vol. 22, No. 1. pp. 39-54.

Bibtex

@article{1481f02aa2d84cb49ad63f232a1b9c80,
title = "Identifying and Addressing Senior Executives{\textquoteright} Different Perceptions of the Value of IT Investments",
abstract = "The full benefit of a firm{\textquoteright}s IT plan will not be realized if senior executives have different perceptions of the effectiveness and value of IT investments. However, differences in perceptions are rarely the focus of any governance process. We used a method based on Repertory (Rep) Grid analysis to surface critical perception differences in a U.K. firm{\textquoteright}s senior management team, comparing these to the CIO{\textquoteright}s perceptions. From the lessons learned in this case, we provide recommendations for using Rep Grids and the associated heat maps.",
author = "Alastair Tipple and Hameed Chughtai and Klein, {Jonathan H.}",
year = "2023",
month = mar,
day = "2",
language = "English",
volume = "22",
pages = "39--54",
journal = "MIS Quarterly Executive",
number = "1",

}

RIS

TY - JOUR

T1 - Identifying and Addressing Senior Executives’ Different Perceptions of the Value of IT Investments

AU - Tipple, Alastair

AU - Chughtai, Hameed

AU - Klein, Jonathan H.

PY - 2023/3/2

Y1 - 2023/3/2

N2 - The full benefit of a firm’s IT plan will not be realized if senior executives have different perceptions of the effectiveness and value of IT investments. However, differences in perceptions are rarely the focus of any governance process. We used a method based on Repertory (Rep) Grid analysis to surface critical perception differences in a U.K. firm’s senior management team, comparing these to the CIO’s perceptions. From the lessons learned in this case, we provide recommendations for using Rep Grids and the associated heat maps.

AB - The full benefit of a firm’s IT plan will not be realized if senior executives have different perceptions of the effectiveness and value of IT investments. However, differences in perceptions are rarely the focus of any governance process. We used a method based on Repertory (Rep) Grid analysis to surface critical perception differences in a U.K. firm’s senior management team, comparing these to the CIO’s perceptions. From the lessons learned in this case, we provide recommendations for using Rep Grids and the associated heat maps.

M3 - Journal article

VL - 22

SP - 39

EP - 54

JO - MIS Quarterly Executive

JF - MIS Quarterly Executive

IS - 1

M1 - 5

ER -