Final published version, 40.7 MB, application/octet-stream
Research output: Contribution to conference - Without ISBN/ISSN › Conference paper
Research output: Contribution to conference - Without ISBN/ISSN › Conference paper
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TY - CONF
T1 - Inclusive Programme Review
T2 - UX in Education - Challenges and Opportunities
AU - Newton, Radka
PY - 2024/9/17
Y1 - 2024/9/17
N2 - The Inclusive Programme Review method that has been developed as a service design approach to holistic understanding of student experience during their University degree programme. The innovative practice presented in this paper is based on a scholarship project Investigation into service design approach to the annual programme review practices (2018 – 2022) that was run as an iterative participatory action research project across three UK Universities with over 100 participants from a range of Higher Education degree programmes. The method facilitates an enriched understanding of student learning journeys through University degree programmes taking into consideration their emotions, dreams, frustrations and fears.
AB - The Inclusive Programme Review method that has been developed as a service design approach to holistic understanding of student experience during their University degree programme. The innovative practice presented in this paper is based on a scholarship project Investigation into service design approach to the annual programme review practices (2018 – 2022) that was run as an iterative participatory action research project across three UK Universities with over 100 participants from a range of Higher Education degree programmes. The method facilitates an enriched understanding of student learning journeys through University degree programmes taking into consideration their emotions, dreams, frustrations and fears.
KW - service design
KW - human-centred design
KW - programme design
M3 - Conference paper
Y2 - 17 September 2024 through 17 September 2024
ER -