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Dr Radka Newton

Senior Teaching Fellow

Radka Newton

The Management School



Tel: +44 1524 510726

Research Interests

  • Strategy as practice

  • Organsiational transformation and impact on identity
  • Service design in HE context

  • Organisation culture and its impact on continuous improvement implementation


Senior Teaching Fellow

Director of MSc Management and European Triple Degree

Radka has 15 years of senior input into global educational networks with proven reputation for developing collaborative and cross-functional teams. Before she came to the UK in 2002, she managed her own English language teaching company, published as series of Czech/English dictionaries.

Radka has held a variety of positions in Lancaster for the past 11 years. She has developed an International professional team, student recruitment and conversion team, Effective learning team and led admissions team. After ten years in a senior leadership function she decided to pursue her passion for teaching and research and become a senior teaching fellow in the Department of Entrepreneurship and Strategy.

Her overarching research interest is in the deployment of service design and process improvement in organisations with the focus on the impact of service operations on applicant and student experience underlined by analysis of capacity and demand management.

Her current research investigates the impact of organisational culture on service design and continuous improvement and the role of resistance in organisation change programmes.

Professional Role

MSc Management and European Triple Degree Programme Director

Engagement Director 


ILM 7 Certificate in Executive Coaching and Mentoring, Manchester University, 2017 – 2018, Manchester, UK

Exec MBA, Lancaster University - MBA FT ranked Top 4 in the UK, Distinction, Dissertation topic: Improvement of student experience through service design: understanding the link between organisational culture and student service operations, 2014 – 2016, Lancaster, UK
PG Certificate in HE Management and Administration, Association of University Administrators, 2010 –2012, Manchester, UK

Certificate in Academic Practice Module 1, Lancaster University - 2009
Diploma in International Trade, Institute of Export, 2004 –2006, MANCAT, Manchester, UK
PhD, Applied Linguistics, 2001 –2004; Palacky University - Top 3 in the Czech Republic (Visiting Researcher in Salford University, UK and University of Limerick, Ireland)
MA in Spanish and English Language Studies, 1995 –2001; Palacky University
BA in Teaching English as a Foreign Language, 1992 –1995, Palacky University

Current Teaching

Postgraduate modules:

  • FMBA517: Consultancy challenge – 50 MBA students
  • ENSI558 Strategy Consultancy Challenge – 30 students
  • EMSM: Strategic Management – 80-100 students (delivered in emlyon)
  • ENSI503: Innovation and Practice – 40 students
  • MNGT618 and 619: Research project/Dissertation – 40 - 50 students
  • MNGT600: Professional and Career Development - 40 - 50 students

External Roles

Adjunct faculty in Catolica Porto Business School, Porto, Portugal