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Maintainer perspectives on data-driven transport asset management and the future role of the Internet-of-Things

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Maintainer perspectives on data-driven transport asset management and the future role of the Internet-of-Things. / Harding, Michael; Rouncefield, Mark; Davies, Nigel.

In: Proceedings of the ACM on Human-Computer Interaction - CSCW, Vol. 3, 112, 13.11.2019.

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@article{aeecf9d428c8432bac71ca512efacd76,
title = "Maintainer perspectives on data-driven transport asset management and the future role of the Internet-of-Things",
abstract = "In this paper we present fieldwork findings from engagements with a cooperative group of strategic and operations transport maintainers, responsible for the maintenance of drainage infrastructure to mitigate the risk and impact of flooding on the network. Through transport maintainer perspectives from rail and highways sectors, we focus on developing an understanding of work-practices in the context of transport surface-water management, and how the recent acceleration towards {\textquoteleft}data-driven{\textquoteright} technologies in support of maintenance intervention decision-making (i.e. the work of coordinating the cleaning of drainage) is integrated and impacting on current work-practice. Furthermore, we document and consider how maintainers perceive the potential role of the Internet-of-Things (IoT) and highlight emerging opportunities and tensions that may arise ahead of its future design and implementation.",
keywords = "Decision-support, Infrastructure Maintenance, Internet-of-things, Information Systems, Transport",
author = "Michael Harding and Mark Rouncefield and Nigel Davies",
year = "2019",
month = nov,
day = "13",
doi = "10.1145/3359214",
language = "English",
volume = "3",
journal = "Proceedings of the ACM on Human-Computer Interaction - CSCW",
issn = "2573-0142",
publisher = "Association for Computing Machinery (ACM)",

}

RIS

TY - JOUR

T1 - Maintainer perspectives on data-driven transport asset management and the future role of the Internet-of-Things

AU - Harding, Michael

AU - Rouncefield, Mark

AU - Davies, Nigel

PY - 2019/11/13

Y1 - 2019/11/13

N2 - In this paper we present fieldwork findings from engagements with a cooperative group of strategic and operations transport maintainers, responsible for the maintenance of drainage infrastructure to mitigate the risk and impact of flooding on the network. Through transport maintainer perspectives from rail and highways sectors, we focus on developing an understanding of work-practices in the context of transport surface-water management, and how the recent acceleration towards ‘data-driven’ technologies in support of maintenance intervention decision-making (i.e. the work of coordinating the cleaning of drainage) is integrated and impacting on current work-practice. Furthermore, we document and consider how maintainers perceive the potential role of the Internet-of-Things (IoT) and highlight emerging opportunities and tensions that may arise ahead of its future design and implementation.

AB - In this paper we present fieldwork findings from engagements with a cooperative group of strategic and operations transport maintainers, responsible for the maintenance of drainage infrastructure to mitigate the risk and impact of flooding on the network. Through transport maintainer perspectives from rail and highways sectors, we focus on developing an understanding of work-practices in the context of transport surface-water management, and how the recent acceleration towards ‘data-driven’ technologies in support of maintenance intervention decision-making (i.e. the work of coordinating the cleaning of drainage) is integrated and impacting on current work-practice. Furthermore, we document and consider how maintainers perceive the potential role of the Internet-of-Things (IoT) and highlight emerging opportunities and tensions that may arise ahead of its future design and implementation.

KW - Decision-support

KW - Infrastructure Maintenance

KW - Internet-of-things

KW - Information Systems

KW - Transport

U2 - 10.1145/3359214

DO - 10.1145/3359214

M3 - Journal article

VL - 3

JO - Proceedings of the ACM on Human-Computer Interaction - CSCW

JF - Proceedings of the ACM on Human-Computer Interaction - CSCW

SN - 2573-0142

M1 - 112

ER -