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  • dis20a-sub9751-i8

    Rights statement: © ACM, 2020. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference, (2020) https://dl.acm.org/doi/10.1145/3357236.3395556

    Accepted author manuscript, 735 KB, PDF document

    Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License

  • ManneqKit

    Accepted author manuscript, 414 KB, PDF document

    Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License

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ManneqKit Cards: A Kinesthetic Empathic Design Tool Communicating Depression Experiences

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Published
Publication date3/07/2020
Host publicationDIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference
Place of PublicationNew York
PublisherACM
Pages1479–1493
Number of pages15
ISBN (electronic)9781450369749
ISBN (print)9781450369749
<mark>Original language</mark>English
EventDesigning Interactive Systems DIS 2020 - Eindhoven, Netherlands
Duration: 6/07/202010/07/2020
https://dis.acm.org/2020/

Conference

ConferenceDesigning Interactive Systems DIS 2020
Country/TerritoryNetherlands
CityEindhoven
Period6/07/2010/07/20
Internet address

Publication series

NameDIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference

Conference

ConferenceDesigning Interactive Systems DIS 2020
Country/TerritoryNetherlands
CityEindhoven
Period6/07/2010/07/20
Internet address

Abstract

While depression is a mood disorder with significant societal impact, the experiences of people living with depression are yet not easy to access. HCI's tenet to understand users, particularly addressed by the empathic design approach, has prioritized verbal communication of such experiences. We introduce ManneqKit, a kinesthetic empathic design tool consisting of 15 cards with bodily postures and vignettes leveraging the nonverbal aspects of depression experiences. We report the co-design of ManneqKit with 10 therapists, its piloting with 4 therapists and 10 non-therapists, and evaluation through design workshops with 9 interaction designers and 3 therapists. Findings describe metaphorical descriptions of depression experiences and their postures, as well as cards' ability to elicit strong empathy. We discuss the value of these findings for interaction design in terms of novel empathic design tools capturing nonverbal qualities of lived experiences, support for richer understanding of vulnerable users experiencing depression, design ideation underpinned by ethical values, and the need to balance empathy with distancing for designers' wellbeing.

Bibliographic note

© ACM, 2020. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference, (2020) https://dl.acm.org/doi/10.1145/3357236.3395556