Rights statement: © ACM, 2020. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference, (2020) https://dl.acm.org/doi/10.1145/3357236.3395556
Accepted author manuscript, 735 KB, PDF document
Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License
Accepted author manuscript, 414 KB, PDF document
Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License
Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - ManneqKit Cards
T2 - Designing Interactive Systems DIS 2020
AU - Sas, Corina
AU - Hartley, Kobi
AU - Umair, Muhammad
N1 - © ACM, 2020. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in DIS '20: Proceedings of the 2020 ACM Designing Interactive Systems Conference, (2020) https://dl.acm.org/doi/10.1145/3357236.3395556
PY - 2020/7/3
Y1 - 2020/7/3
N2 - While depression is a mood disorder with significant societal impact, the experiences of people living with depression are yet not easy to access. HCI's tenet to understand users, particularly addressed by the empathic design approach, has prioritized verbal communication of such experiences. We introduce ManneqKit, a kinesthetic empathic design tool consisting of 15 cards with bodily postures and vignettes leveraging the nonverbal aspects of depression experiences. We report the co-design of ManneqKit with 10 therapists, its piloting with 4 therapists and 10 non-therapists, and evaluation through design workshops with 9 interaction designers and 3 therapists. Findings describe metaphorical descriptions of depression experiences and their postures, as well as cards' ability to elicit strong empathy. We discuss the value of these findings for interaction design in terms of novel empathic design tools capturing nonverbal qualities of lived experiences, support for richer understanding of vulnerable users experiencing depression, design ideation underpinned by ethical values, and the need to balance empathy with distancing for designers' wellbeing.
AB - While depression is a mood disorder with significant societal impact, the experiences of people living with depression are yet not easy to access. HCI's tenet to understand users, particularly addressed by the empathic design approach, has prioritized verbal communication of such experiences. We introduce ManneqKit, a kinesthetic empathic design tool consisting of 15 cards with bodily postures and vignettes leveraging the nonverbal aspects of depression experiences. We report the co-design of ManneqKit with 10 therapists, its piloting with 4 therapists and 10 non-therapists, and evaluation through design workshops with 9 interaction designers and 3 therapists. Findings describe metaphorical descriptions of depression experiences and their postures, as well as cards' ability to elicit strong empathy. We discuss the value of these findings for interaction design in terms of novel empathic design tools capturing nonverbal qualities of lived experiences, support for richer understanding of vulnerable users experiencing depression, design ideation underpinned by ethical values, and the need to balance empathy with distancing for designers' wellbeing.
KW - Affective health
KW - depression
KW - emotional experience
KW - design methods
KW - embodied empathy
KW - postures
KW - embodiement
U2 - 10.1145/3357236.3395556
DO - 10.1145/3357236.3395556
M3 - Conference contribution/Paper
SN - 9781450369749
T3 - DIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference
SP - 1479
EP - 1493
BT - DIS 2020 - Proceedings of the 2020 ACM Designing Interactive Systems Conference
PB - ACM
CY - New York
Y2 - 6 July 2020 through 10 July 2020
ER -