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Models and patterns of trust

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Models and patterns of trust. / Knowles, Bran; Rouncefield, Mark; Harding, Michael et al.
CSCW '15 Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing. New York: ACM, 2015. p. 328-338.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

Harvard

Knowles, B, Rouncefield, M, Harding, M, Davies, N, Blair, L, Hannon, J, Walden, J & Wang, D 2015, Models and patterns of trust. in CSCW '15 Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing. ACM, New York, pp. 328-338. https://doi.org/10.1145/2675133.2675154

APA

Knowles, B., Rouncefield, M., Harding, M., Davies, N., Blair, L., Hannon, J., Walden, J., & Wang, D. (2015). Models and patterns of trust. In CSCW '15 Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (pp. 328-338). ACM. https://doi.org/10.1145/2675133.2675154

Vancouver

Knowles B, Rouncefield M, Harding M, Davies N, Blair L, Hannon J et al. Models and patterns of trust. In CSCW '15 Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing. New York: ACM. 2015. p. 328-338 doi: 10.1145/2675133.2675154

Author

Knowles, Bran ; Rouncefield, Mark ; Harding, Michael et al. / Models and patterns of trust. CSCW '15 Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing. New York : ACM, 2015. pp. 328-338

Bibtex

@inproceedings{efb206db63c3437291b6ec7ebcb6b4a1,
title = "Models and patterns of trust",
abstract = "As in all collaborative work, trust is a vital ingredient of successful computer supported cooperative work, yet there is little in the way of design principles to help practitioners develop systems that foster trust. To address this gap, we present a set of design patterns, based on our experience designing systems with the explicit intention of increasing trust between stakeholders. We contextualize these patterns by describing our own learning process, from the development, testing and refinement of a trust model, to our realization that the insights we gained along the way were most usefully expressed through design patterns. In addition to a set of patterns for trust, this paper seeks to demonstrate of the value of patterns as a means of communicating the nuances revealed through ethnographic investigation.",
author = "Bran Knowles and Mark Rouncefield and Michael Harding and Nigel Davies and Lynne Blair and James Hannon and John Walden and Ding Wang",
year = "2015",
month = mar,
doi = "10.1145/2675133.2675154",
language = "English",
isbn = "9781450329224",
pages = "328--338",
booktitle = "CSCW '15 Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing",
publisher = "ACM",

}

RIS

TY - GEN

T1 - Models and patterns of trust

AU - Knowles, Bran

AU - Rouncefield, Mark

AU - Harding, Michael

AU - Davies, Nigel

AU - Blair, Lynne

AU - Hannon, James

AU - Walden, John

AU - Wang, Ding

PY - 2015/3

Y1 - 2015/3

N2 - As in all collaborative work, trust is a vital ingredient of successful computer supported cooperative work, yet there is little in the way of design principles to help practitioners develop systems that foster trust. To address this gap, we present a set of design patterns, based on our experience designing systems with the explicit intention of increasing trust between stakeholders. We contextualize these patterns by describing our own learning process, from the development, testing and refinement of a trust model, to our realization that the insights we gained along the way were most usefully expressed through design patterns. In addition to a set of patterns for trust, this paper seeks to demonstrate of the value of patterns as a means of communicating the nuances revealed through ethnographic investigation.

AB - As in all collaborative work, trust is a vital ingredient of successful computer supported cooperative work, yet there is little in the way of design principles to help practitioners develop systems that foster trust. To address this gap, we present a set of design patterns, based on our experience designing systems with the explicit intention of increasing trust between stakeholders. We contextualize these patterns by describing our own learning process, from the development, testing and refinement of a trust model, to our realization that the insights we gained along the way were most usefully expressed through design patterns. In addition to a set of patterns for trust, this paper seeks to demonstrate of the value of patterns as a means of communicating the nuances revealed through ethnographic investigation.

U2 - 10.1145/2675133.2675154

DO - 10.1145/2675133.2675154

M3 - Conference contribution/Paper

SN - 9781450329224

SP - 328

EP - 338

BT - CSCW '15 Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing

PB - ACM

CY - New York

ER -