Home > Research > Publications & Outputs > Social support in the workplace between telewor...

Electronic data

  • Social-support-in-the-workplace-final-submitted version-header included-29Jun16

    Rights statement: Applied for open access under Lancaster's credit account with Wiley

    Accepted author manuscript, 172 KB, PDF document

    Embargo ends: 1/01/50

    Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License


Text available via DOI:

View graph of relations

Social support in the workplace between teleworkers, office-based colleagues, and supervisors

Research output: Contribution to Journal/MagazineJournal articlepeer-review

<mark>Journal publication date</mark>31/07/2016
<mark>Journal</mark>New Technology, Work and Employment
Issue number2
Number of pages15
Pages (from-to)161-175
Publication StatusPublished
Early online date12/07/16
<mark>Original language</mark>English


This paper draws upon the findings of qualitative interviews carried out with teleworkers, their office-based colleagues and supervisory staff of a teleworking initiative introduced by a UK public sector local authority to explore workplace social support relationships. Our study found differences between office-based and permanent teleworking staff in terms of social support. For teleworkers relationships at work are complex, with social support networks being established prior to working at home. By working from home, teleworkers were able to develop greater social support relationships with some colleagues, predominantly other teleworkers, whilst at the same time allowing them to distance themselves from negative work relationships. Overall, a social disconnection developed between teleworkers and office based staff. In contrast social support was more important for office-based workers, who valued co-worker relationships with other office-based staff.