Sustaining service excellence in the insurance industry: a Kenyan perspective

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Research output: Contribution to Journal/Magazine › Journal article › peer-review

Published

<mark>Journal publication date</mark>	2009
<mark>Journal</mark>	International Journal of Value Chain Management
Issue number	3
Volume	3
Number of pages	14
Pages (from-to)	288-301
Publication Status	Published
<mark>Original language</mark>	English

Research