This thesis is comprised of four chapters, including a systematic literature review, empirical research paper, a critical appraisal, and an ethics application section. The systematic literature review offers a meta-synthesis of the published literature exploring service users’ experiences of ward rounds in inpatient mental health settings. Five papers were included in the review and the results were synthesised using thematic synthesis. The empirical paper is a qualitative exploration of service users’ views of team formulation meetings. A novel methodology was implemented by showing service users a video of a fictional team formulation meeting. Focus group interviews were then used to gather the service users’ perspectives and the data was analysed using thematic analysis. The critical appraisal includes a summary of the findings from the empirical paper and systematic literature review, followed by a discussion of the salient aspects across both papers. Methodological considerations are discussed, along with personal reflections of the research process. The fourth section includes the ethics application process of the empirical paper and supporting documents.