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The Effect of Moral Identity on Compensation Evaluation: is monetary compensation always better?

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The Effect of Moral Identity on Compensation Evaluation: is monetary compensation always better? / Daryanto, Ahmad; Martin, Felix; Salciuviene, Laura.
ACR Conference. Association for Consumer Research, 2016. p. 727.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNAbstract

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@inbook{fbec19dec8484eff853b55022c5903f6,
title = "The Effect of Moral Identity on Compensation Evaluation: is monetary compensation always better?",
abstract = "We demonstrate how moral identity affects consumers{\textquoteright} evaluation of damages vs. free repair compensation in a product moral crisis situation. Our findings reveal that it impacts the evaluation differently contingent upon the duration of product ownership.",
author = "Ahmad Daryanto and Felix Martin and Laura Salciuviene",
year = "2016",
language = "English",
pages = "727",
booktitle = "ACR Conference",
publisher = "Association for Consumer Research",

}

RIS

TY - CHAP

T1 - The Effect of Moral Identity on Compensation Evaluation

T2 - is monetary compensation always better?

AU - Daryanto, Ahmad

AU - Martin, Felix

AU - Salciuviene, Laura

PY - 2016

Y1 - 2016

N2 - We demonstrate how moral identity affects consumers’ evaluation of damages vs. free repair compensation in a product moral crisis situation. Our findings reveal that it impacts the evaluation differently contingent upon the duration of product ownership.

AB - We demonstrate how moral identity affects consumers’ evaluation of damages vs. free repair compensation in a product moral crisis situation. Our findings reveal that it impacts the evaluation differently contingent upon the duration of product ownership.

M3 - Abstract

SP - 727

BT - ACR Conference

PB - Association for Consumer Research

ER -