Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
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TY - CONF
T1 - The interweaving of identity work and emotional labour in the enactment of consultancy work
AU - Iszatt-White, Marian
AU - Gilchrist, Alan
AU - Whittle, Andrea
AU - Mueller , Frank
AU - Lenney, Peter
PY - 2017
Y1 - 2017
N2 - The literature on emotional labour has made many forays beyond its origins in service work and into the professions, although surprisingly few of these have related to its application to consultancy work. Issues of identity and identity work have also been fruitfully explored in organizational contexts, although again with limited reference to consultancy contexts. Taking a discursive psychology informed approach, the current paper explores the interweaving of these two practices in the real-time accomplishment of consultancy work.
AB - The literature on emotional labour has made many forays beyond its origins in service work and into the professions, although surprisingly few of these have related to its application to consultancy work. Issues of identity and identity work have also been fruitfully explored in organizational contexts, although again with limited reference to consultancy contexts. Taking a discursive psychology informed approach, the current paper explores the interweaving of these two practices in the real-time accomplishment of consultancy work.
M3 - Conference paper
ER -