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The role of professional expertise in the purchasing of health services

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The role of professional expertise in the purchasing of health services. / Lian, P.C.S.; Laing, A.W.

In: Health Services Management Research, Vol. 17, No. 2, 2004, p. 110-120.

Research output: Contribution to journalJournal articlepeer-review

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Lian, PCS & Laing, AW 2004, 'The role of professional expertise in the purchasing of health services', Health Services Management Research, vol. 17, no. 2, pp. 110-120. https://doi.org/10.1258/095148404323043136

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Lian, P.C.S. ; Laing, A.W. / The role of professional expertise in the purchasing of health services. In: Health Services Management Research. 2004 ; Vol. 17, No. 2. pp. 110-120.

Bibtex

@article{34a6ac83fc5c4937936ab28816f29d2c,
title = "The role of professional expertise in the purchasing of health services",
abstract = "Using data gathered from a mixture of quantitative and qualitative tools, this research into the purchasing of health services, namely occupational health services, is utilized to build an understanding of the role of service professionals in the purchasing of health services. In analysing the themes emerging from the interviews it was found that, typical of a complex, highly intangible professional service, the buyers found it difficult to objectively evaluate the service. The purchasing of occupational health services, similar to other professional services, was perceived to be an uncertain and risky process. The high uncertainties and risk of purchasing occupational health services lead to the utilization of the expertise of the service providers as a risk-reducing mechanism. This understanding of the role of health professionals in the purchasing of health services illustrates that the service characteristics enables the health professionals to utilize their expertise in influencing all stages of this process. {\textcopyright} Health Services Management Centre 2004.",
keywords = "article, cost benefit analysis, cost effectiveness analysis, health care financing, health care utilization, health economics, health practitioner, human, interview, medical research, occupational health service, priority journal, qualitative analysis, quantitative analysis, risk reduction, Administrative Personnel, Consultants, Contract Services, Costs and Cost Analysis, Decision Making, Organizational, Great Britain, Humans, Interviews, Occupational Health Services, Professional Competence, Questionnaires, Risk, Uncertainty",
author = "P.C.S. Lian and A.W. Laing",
year = "2004",
doi = "10.1258/095148404323043136",
language = "English",
volume = "17",
pages = "110--120",
journal = "Health Services Management Research",
issn = "0951-4848",
publisher = "SAGE Publications Ltd",
number = "2",

}

RIS

TY - JOUR

T1 - The role of professional expertise in the purchasing of health services

AU - Lian, P.C.S.

AU - Laing, A.W.

PY - 2004

Y1 - 2004

N2 - Using data gathered from a mixture of quantitative and qualitative tools, this research into the purchasing of health services, namely occupational health services, is utilized to build an understanding of the role of service professionals in the purchasing of health services. In analysing the themes emerging from the interviews it was found that, typical of a complex, highly intangible professional service, the buyers found it difficult to objectively evaluate the service. The purchasing of occupational health services, similar to other professional services, was perceived to be an uncertain and risky process. The high uncertainties and risk of purchasing occupational health services lead to the utilization of the expertise of the service providers as a risk-reducing mechanism. This understanding of the role of health professionals in the purchasing of health services illustrates that the service characteristics enables the health professionals to utilize their expertise in influencing all stages of this process. © Health Services Management Centre 2004.

AB - Using data gathered from a mixture of quantitative and qualitative tools, this research into the purchasing of health services, namely occupational health services, is utilized to build an understanding of the role of service professionals in the purchasing of health services. In analysing the themes emerging from the interviews it was found that, typical of a complex, highly intangible professional service, the buyers found it difficult to objectively evaluate the service. The purchasing of occupational health services, similar to other professional services, was perceived to be an uncertain and risky process. The high uncertainties and risk of purchasing occupational health services lead to the utilization of the expertise of the service providers as a risk-reducing mechanism. This understanding of the role of health professionals in the purchasing of health services illustrates that the service characteristics enables the health professionals to utilize their expertise in influencing all stages of this process. © Health Services Management Centre 2004.

KW - article

KW - cost benefit analysis

KW - cost effectiveness analysis

KW - health care financing

KW - health care utilization

KW - health economics

KW - health practitioner

KW - human

KW - interview

KW - medical research

KW - occupational health service

KW - priority journal

KW - qualitative analysis

KW - quantitative analysis

KW - risk reduction

KW - Administrative Personnel

KW - Consultants

KW - Contract Services

KW - Costs and Cost Analysis

KW - Decision Making, Organizational

KW - Great Britain

KW - Humans

KW - Interviews

KW - Occupational Health Services

KW - Professional Competence

KW - Questionnaires

KW - Risk

KW - Uncertainty

U2 - 10.1258/095148404323043136

DO - 10.1258/095148404323043136

M3 - Journal article

VL - 17

SP - 110

EP - 120

JO - Health Services Management Research

JF - Health Services Management Research

SN - 0951-4848

IS - 2

ER -