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Accepted author manuscript, 425 KB, PDF document
Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License
Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
<mark>Journal publication date</mark> | 28/04/2022 |
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<mark>Journal</mark> | Journal of Service Management |
Publication Status | E-pub ahead of print |
Early online date | 28/04/22 |
<mark>Original language</mark> | English |