Towards a holistic perspective of customer relationship management (CRM) implementation: a case study of the Housing and Development Board, Singapore

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Research output: Contribution to Journal/Magazine › Journal article › peer-review

Published

<mark>Journal publication date</mark>	2006
<mark>Journal</mark>	Decision Support Systems
Issue number	3
Volume	42
Number of pages	15
Pages (from-to)	1613-1627
Publication Status	Published
<mark>Original language</mark>	English

Research