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Trust and distrust in safety leadership: mirror reflections?

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Trust and distrust in safety leadership : mirror reflections? / Conchie, Stacey; Taylor, Paul J.; Charlton, Alice.

In: Safety Science, Vol. 49, No. 8-9, 10.2011, p. 1208-1214.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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Conchie S, Taylor PJ, Charlton A. Trust and distrust in safety leadership: mirror reflections? Safety Science. 2011 Oct;49(8-9):1208-1214. doi: 10.1016/j.ssci.2011.04.002

Author

Conchie, Stacey ; Taylor, Paul J. ; Charlton, Alice. / Trust and distrust in safety leadership : mirror reflections?. In: Safety Science. 2011 ; Vol. 49, No. 8-9. pp. 1208-1214.

Bibtex

@article{e03a05a943714363878a78fbf782387f,
title = "Trust and distrust in safety leadership: mirror reflections?",
abstract = "Although research shows that employees' trust and distrust in management influences their safety behavior, less is known about how these attitudes develop. Based on two-factor models of trust, we hypothesize that distinct trustworthiness qualities precede the development of employees' trust and distrust in their supervisors. Eighty-five UK construction employees responded to a paired comparison test of trustworthiness qualities, which provided 56 and 53 consistent rankings for trust and distrust, respectively. Consistent with our hypotheses, integrity (measured through honesty) was found to be the most important attitude in the development of both trust and distrust, while a reversed ordering of importance emerged for ability (measured through competence) and benevolence (measured through concern) in the development of trust and distrust. In all cases, only a small number of qualities were most important in the development of each attitude. We discuss how safety initiatives that focus on trust might gain by addressing the qualities that we identify. (C) 2011 Elsevier Ltd. All rights reserved.",
keywords = "Construction, Distrust, Ranked comparisons, Supervisors, Trust, CITIZENSHIP BEHAVIORS, OCCUPATIONAL-SAFETY, INTEGRITY, MODEL, RISK, PERFORMANCE, ORGANIZATIONS, PERSPECTIVES, VIOLATIONS, MANAGEMENT",
author = "Stacey Conchie and Taylor, {Paul J.} and Alice Charlton",
year = "2011",
month = oct,
doi = "10.1016/j.ssci.2011.04.002",
language = "English",
volume = "49",
pages = "1208--1214",
journal = "Safety Science",
issn = "0925-7535",
publisher = "Elsevier",
number = "8-9",

}

RIS

TY - JOUR

T1 - Trust and distrust in safety leadership

T2 - mirror reflections?

AU - Conchie, Stacey

AU - Taylor, Paul J.

AU - Charlton, Alice

PY - 2011/10

Y1 - 2011/10

N2 - Although research shows that employees' trust and distrust in management influences their safety behavior, less is known about how these attitudes develop. Based on two-factor models of trust, we hypothesize that distinct trustworthiness qualities precede the development of employees' trust and distrust in their supervisors. Eighty-five UK construction employees responded to a paired comparison test of trustworthiness qualities, which provided 56 and 53 consistent rankings for trust and distrust, respectively. Consistent with our hypotheses, integrity (measured through honesty) was found to be the most important attitude in the development of both trust and distrust, while a reversed ordering of importance emerged for ability (measured through competence) and benevolence (measured through concern) in the development of trust and distrust. In all cases, only a small number of qualities were most important in the development of each attitude. We discuss how safety initiatives that focus on trust might gain by addressing the qualities that we identify. (C) 2011 Elsevier Ltd. All rights reserved.

AB - Although research shows that employees' trust and distrust in management influences their safety behavior, less is known about how these attitudes develop. Based on two-factor models of trust, we hypothesize that distinct trustworthiness qualities precede the development of employees' trust and distrust in their supervisors. Eighty-five UK construction employees responded to a paired comparison test of trustworthiness qualities, which provided 56 and 53 consistent rankings for trust and distrust, respectively. Consistent with our hypotheses, integrity (measured through honesty) was found to be the most important attitude in the development of both trust and distrust, while a reversed ordering of importance emerged for ability (measured through competence) and benevolence (measured through concern) in the development of trust and distrust. In all cases, only a small number of qualities were most important in the development of each attitude. We discuss how safety initiatives that focus on trust might gain by addressing the qualities that we identify. (C) 2011 Elsevier Ltd. All rights reserved.

KW - Construction

KW - Distrust

KW - Ranked comparisons

KW - Supervisors

KW - Trust

KW - CITIZENSHIP BEHAVIORS

KW - OCCUPATIONAL-SAFETY

KW - INTEGRITY

KW - MODEL

KW - RISK

KW - PERFORMANCE

KW - ORGANIZATIONS

KW - PERSPECTIVES

KW - VIOLATIONS

KW - MANAGEMENT

U2 - 10.1016/j.ssci.2011.04.002

DO - 10.1016/j.ssci.2011.04.002

M3 - Journal article

VL - 49

SP - 1208

EP - 1214

JO - Safety Science

JF - Safety Science

SN - 0925-7535

IS - 8-9

ER -