Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter (peer-reviewed) › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter (peer-reviewed) › peer-review
}
TY - CHAP
T1 - Trust-based approaches to safety and production
AU - Conchie, Stacey M.
AU - Woodcock, Helena E.
AU - Taylor, Paul J.
PY - 2015/11/6
Y1 - 2015/11/6
N2 - This chapter discusses the importance of interpersonal trust in the creation of a safe work environment. It highlights that trust is important in increasing employee engagement in safety, willingness to comply with management requests, and propensity to take the initiative. The chapter commences with a definition of trust, explaining how it develops at the interpersonal level. Trust is related to aspects of safety culture, such as open communication and organizational learning; and lack of trust can create a climate of blame and fear. While trust is comprised of beliefs relating to the trustee's ability, benevolence, and integrity, it is both evidence of, and violation of, integrity beliefs that have the biggest impact on trust. Finally, the chapter examines the influence of job-related and organizational factors on safety behavior. It also considers what occurs when trust breaks down and how this can be rectified to regain good safety practices.
AB - This chapter discusses the importance of interpersonal trust in the creation of a safe work environment. It highlights that trust is important in increasing employee engagement in safety, willingness to comply with management requests, and propensity to take the initiative. The chapter commences with a definition of trust, explaining how it develops at the interpersonal level. Trust is related to aspects of safety culture, such as open communication and organizational learning; and lack of trust can create a climate of blame and fear. While trust is comprised of beliefs relating to the trustee's ability, benevolence, and integrity, it is both evidence of, and violation of, integrity beliefs that have the biggest impact on trust. Finally, the chapter examines the influence of job-related and organizational factors on safety behavior. It also considers what occurs when trust breaks down and how this can be rectified to regain good safety practices.
KW - good safety practices
KW - interpersonal trust
KW - safe work environment
KW - safety behavior
KW - safety climate
KW - safety leadership
KW - trust-based approaches
U2 - 10.1002/9781118979013.ch6
DO - 10.1002/9781118979013.ch6
M3 - Chapter (peer-reviewed)
SN - 9781118978986
SP - 111
EP - 132
BT - The Wiley Blackwell handbook of the psychology of occupational safety and workplace health
A2 - Clarke, Sharon
A2 - Probst, Tahira
A2 - Guldenmund, Frank
A2 - Passmore, Jonathan
PB - Wiley-Blackwell
CY - Chichester
ER -