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Understanding actionable knowledge in social media: BBC Question Time and Twitter, a case study

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Publication date2012
Host publicationSixth International AAAI Conference on Weblogs and Social Media
Number of pages4
ISBN (print)9781577355564
<mark>Original language</mark>English


Automatically extracting actionable knowledge from on-line social media has attracted a growing interest from both academia and the industry. However, little clarity exists in relation to what actionable knowledge is, whether it can be measured and where it is more likely to be found. This paper makes an attempt at answering the above questions by gaining a better understanding of actionable knowledge in Twitter.