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Users' participation in requirements gathering for smart phones applications in emerging markets

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Users' participation in requirements gathering for smart phones applications in emerging markets. / Aryana, Bijan; Clemmensen, Torkil; Boks, Casper.
In: Universal Access in the Information Society, Vol. 14, No. 2, 06.2015, p. 265-280.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Harvard

Aryana, B, Clemmensen, T & Boks, C 2015, 'Users' participation in requirements gathering for smart phones applications in emerging markets', Universal Access in the Information Society, vol. 14, no. 2, pp. 265-280. https://doi.org/10.1007/s10209-013-0344-x

APA

Aryana, B., Clemmensen, T., & Boks, C. (2015). Users' participation in requirements gathering for smart phones applications in emerging markets. Universal Access in the Information Society, 14(2), 265-280. https://doi.org/10.1007/s10209-013-0344-x

Vancouver

Aryana B, Clemmensen T, Boks C. Users' participation in requirements gathering for smart phones applications in emerging markets. Universal Access in the Information Society. 2015 Jun;14(2):265-280. Epub 2013 Nov 28. doi: 10.1007/s10209-013-0344-x

Author

Aryana, Bijan ; Clemmensen, Torkil ; Boks, Casper. / Users' participation in requirements gathering for smart phones applications in emerging markets. In: Universal Access in the Information Society. 2015 ; Vol. 14, No. 2. pp. 265-280.

Bibtex

@article{2e1fbbd2c50844f4a2224bc61f388b1f,
title = "Users' participation in requirements gathering for smart phones applications in emerging markets",
abstract = "This study presents insights from using requirements gathering techniques for country-specific customization of smart phones in two emerging markets, Iran and Turkey. In each country, a group of users participated in requirements gathering sessions that were aimed at developing design ideas for overcoming country-specific usability problems. Using qualitative content analysis, it was found that in each country some specific interaction activities were considered more when participants generated design ideas for country-specific usability problems. It was also found that even for similar usability problems, participants suggested country-specific solutions. Therefore, it is suggested that participation of local users in the design process should not be limited to identification of usability problems, but should also include the problem-solving phase that is usually a phase in design and development processes in which requirements gathering techniques are being used.",
keywords = "Requirements gathering, Country-specific usability, Participatory design, Smart phones, Iran, Turkey, DESIGN, CULTURE, USABILITY, PSYCHOLOGY, INDIA, ICTS",
author = "Bijan Aryana and Torkil Clemmensen and Casper Boks",
year = "2015",
month = jun,
doi = "10.1007/s10209-013-0344-x",
language = "English",
volume = "14",
pages = "265--280",
journal = "Universal Access in the Information Society",
issn = "1615-5289",
publisher = "Springer Verlag",
number = "2",

}

RIS

TY - JOUR

T1 - Users' participation in requirements gathering for smart phones applications in emerging markets

AU - Aryana, Bijan

AU - Clemmensen, Torkil

AU - Boks, Casper

PY - 2015/6

Y1 - 2015/6

N2 - This study presents insights from using requirements gathering techniques for country-specific customization of smart phones in two emerging markets, Iran and Turkey. In each country, a group of users participated in requirements gathering sessions that were aimed at developing design ideas for overcoming country-specific usability problems. Using qualitative content analysis, it was found that in each country some specific interaction activities were considered more when participants generated design ideas for country-specific usability problems. It was also found that even for similar usability problems, participants suggested country-specific solutions. Therefore, it is suggested that participation of local users in the design process should not be limited to identification of usability problems, but should also include the problem-solving phase that is usually a phase in design and development processes in which requirements gathering techniques are being used.

AB - This study presents insights from using requirements gathering techniques for country-specific customization of smart phones in two emerging markets, Iran and Turkey. In each country, a group of users participated in requirements gathering sessions that were aimed at developing design ideas for overcoming country-specific usability problems. Using qualitative content analysis, it was found that in each country some specific interaction activities were considered more when participants generated design ideas for country-specific usability problems. It was also found that even for similar usability problems, participants suggested country-specific solutions. Therefore, it is suggested that participation of local users in the design process should not be limited to identification of usability problems, but should also include the problem-solving phase that is usually a phase in design and development processes in which requirements gathering techniques are being used.

KW - Requirements gathering

KW - Country-specific usability

KW - Participatory design

KW - Smart phones

KW - Iran

KW - Turkey

KW - DESIGN

KW - CULTURE

KW - USABILITY

KW - PSYCHOLOGY

KW - INDIA

KW - ICTS

U2 - 10.1007/s10209-013-0344-x

DO - 10.1007/s10209-013-0344-x

M3 - Journal article

VL - 14

SP - 265

EP - 280

JO - Universal Access in the Information Society

JF - Universal Access in the Information Society

SN - 1615-5289

IS - 2

ER -