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“We’re Doing Well in Virtually Every Corner of the World”: A Corpus-Assisted Discourse Study of Persuasiveness in Apple’s Earnings Conference Calls

Research output: Contribution to Journal/MagazineJournal articlepeer-review

E-pub ahead of print
  • Zhipu Yang
  • Bin Ai
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<mark>Journal publication date</mark>31/07/2025
<mark>Journal</mark>Journal of Business and Technical Communication
Issue number3
Volume39
Number of pages27
Pages (from-to)275-301
Publication StatusE-pub ahead of print
Early online date20/03/25
<mark>Original language</mark>English

Abstract

This study examines how metadiscourse resources are used to achieve persuasiveness in Apple's earnings conference calls from 2013 through 2022. Adopting a corpus-assisted discourse study approach, the study reveals that self-mentions, transitions, and boosters are the three most frequently used metadiscourse resources by Apple executives. The authors detail how different types of metadiscourse contribute to the construction of three interactive roles that enhance persuasiveness. The study contributes to current studies of persuasion as a form of strategic communication. Business practitioners may benefit from learning the language practices of leading companies in order to optimize their own corporate communication strategies.