Home > Research > Publications & Outputs > Workplace stress from actual and desired comput...

Electronic data

  • NTWE- Final

    Rights statement: This is the peer reviewed version of the following article: Stich, J.-F., Tarafdar, M., Cooper, C. L. and Stacey, P. (2017), Workplace stress from actual and desired computer-mediated communication use: a multi-method study. New Technology, Work and Employment, 32: 84–100. doi:10.1111/ntwe.12079 which has been published in final form at http://onlinelibrary.wiley.com/doi/10.1111/ntwe.12079/abstract This article may be used for non-commercial purposes in accordance With Wiley Terms and Conditions for self-archiving.

    Accepted author manuscript, 323 KB, PDF document

    Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License

View graph of relations

Workplace stress from actual and desired computer-mediated communication use: a multi-method study

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Published

Standard

Workplace stress from actual and desired computer-mediated communication use : a multi-method study. / Stich, Jeff; Tarafdar, Monideepa; Cooper, Cary Lynn; Stacey, Patrick.

In: New Technology, Work and Employment, Vol. 32, No. 1, 03.2017, p. 84-100.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Harvard

Stich, J, Tarafdar, M, Cooper, CL & Stacey, P 2017, 'Workplace stress from actual and desired computer-mediated communication use: a multi-method study', New Technology, Work and Employment, vol. 32, no. 1, pp. 84-100.

APA

Stich, J., Tarafdar, M., Cooper, C. L., & Stacey, P. (2017). Workplace stress from actual and desired computer-mediated communication use: a multi-method study. New Technology, Work and Employment, 32(1), 84-100.

Vancouver

Author

Stich, Jeff ; Tarafdar, Monideepa ; Cooper, Cary Lynn ; Stacey, Patrick. / Workplace stress from actual and desired computer-mediated communication use : a multi-method study. In: New Technology, Work and Employment. 2017 ; Vol. 32, No. 1. pp. 84-100.

Bibtex

@article{074ca753c11c45ef98fa4b10038f5ab6,
title = "Workplace stress from actual and desired computer-mediated communication use: a multi-method study",
abstract = "The use of computer-mediated communication applications can lead to workplace stress for employees. However, such stress is influenced not only by how individuals actually use computer-mediated communication applications but also how they desire to use them. This article examines how the individual's actual and desired use of communication tools together influence his or her workplace stress. It does so across a range of computer-mediated media (e.g. email or instant messaging) and workplace stressors (e.g. workload or work relationships). This investigation is conducted using a multi-method research design. The quantitative study found that desired and actual use together influenced workplace stress, mostly for email, but not for other media. The qualitative study further showed that such influence depends on organisational conditions such as available media or co-workers preferences. The findings emphasise the importance of considering the individuals{\textquoteright} desired use of CMC media and their subjective appraisals of different media.",
keywords = "computer-mediated communication, email, instant messaging, technostress, workplace stress, workload, work relationships, wellbeing, misfit, person-environment fit, multi-method study ",
author = "Jeff Stich and Monideepa Tarafdar and Cooper, {Cary Lynn} and Patrick Stacey",
note = "This is the peer reviewed version of the following article: Stich, J.-F., Tarafdar, M., Cooper, C. L. and Stacey, P. (2017), Workplace stress from actual and desired computer-mediated communication use: a multi-method study. New Technology, Work and Employment, 32: 84–100. doi:10.1111/ntwe.12079 which has been published in final form at http://onlinelibrary.wiley.com/doi/10.1111/ntwe.12079/abstract This article may be used for non-commercial purposes in accordance With Wiley Terms and Conditions for self-archiving.",
year = "2017",
month = mar,
language = "English",
volume = "32",
pages = "84--100",
journal = "New Technology, Work and Employment",
issn = "0268-1072",
publisher = "Wiley-Blackwell",
number = "1",

}

RIS

TY - JOUR

T1 - Workplace stress from actual and desired computer-mediated communication use

T2 - a multi-method study

AU - Stich, Jeff

AU - Tarafdar, Monideepa

AU - Cooper, Cary Lynn

AU - Stacey, Patrick

N1 - This is the peer reviewed version of the following article: Stich, J.-F., Tarafdar, M., Cooper, C. L. and Stacey, P. (2017), Workplace stress from actual and desired computer-mediated communication use: a multi-method study. New Technology, Work and Employment, 32: 84–100. doi:10.1111/ntwe.12079 which has been published in final form at http://onlinelibrary.wiley.com/doi/10.1111/ntwe.12079/abstract This article may be used for non-commercial purposes in accordance With Wiley Terms and Conditions for self-archiving.

PY - 2017/3

Y1 - 2017/3

N2 - The use of computer-mediated communication applications can lead to workplace stress for employees. However, such stress is influenced not only by how individuals actually use computer-mediated communication applications but also how they desire to use them. This article examines how the individual's actual and desired use of communication tools together influence his or her workplace stress. It does so across a range of computer-mediated media (e.g. email or instant messaging) and workplace stressors (e.g. workload or work relationships). This investigation is conducted using a multi-method research design. The quantitative study found that desired and actual use together influenced workplace stress, mostly for email, but not for other media. The qualitative study further showed that such influence depends on organisational conditions such as available media or co-workers preferences. The findings emphasise the importance of considering the individuals’ desired use of CMC media and their subjective appraisals of different media.

AB - The use of computer-mediated communication applications can lead to workplace stress for employees. However, such stress is influenced not only by how individuals actually use computer-mediated communication applications but also how they desire to use them. This article examines how the individual's actual and desired use of communication tools together influence his or her workplace stress. It does so across a range of computer-mediated media (e.g. email or instant messaging) and workplace stressors (e.g. workload or work relationships). This investigation is conducted using a multi-method research design. The quantitative study found that desired and actual use together influenced workplace stress, mostly for email, but not for other media. The qualitative study further showed that such influence depends on organisational conditions such as available media or co-workers preferences. The findings emphasise the importance of considering the individuals’ desired use of CMC media and their subjective appraisals of different media.

KW - computer-mediated communication

KW - email

KW - instant messaging

KW - technostress

KW - workplace stress

KW - workload

KW - work relationships

KW - wellbeing

KW - misfit

KW - person-environment fit

KW - multi-method study

M3 - Journal article

VL - 32

SP - 84

EP - 100

JO - New Technology, Work and Employment

JF - New Technology, Work and Employment

SN - 0268-1072

IS - 1

ER -