An Engagement Framework for Understanding the Communication Needs of Different Health Groups

Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review

Published

Standard

An Engagement Framework for Understanding the Communication Needs of Different Health Groups. / Briggs, Pam; Hardy, Claire; Sillence, Elizabeth et al.

2013. Paper presented at ACM SIGCHI Conference on Human Factors in Computing Systems, Paris, France.

Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review

Harvard

Briggs, P, Hardy, C, Sillence, E & Harris, PR 2013, 'An Engagement Framework for Understanding the Communication Needs of Different Health Groups', Paper presented at ACM SIGCHI Conference on Human Factors in Computing Systems, Paris, France, 27/04/13 - 2/05/13.

APA

Briggs, P., Hardy, C., Sillence, E., & Harris, P. R. (2013). An Engagement Framework for Understanding the Communication Needs of Different Health Groups. Paper presented at ACM SIGCHI Conference on Human Factors in Computing Systems, Paris, France.

Vancouver

Briggs P, Hardy C, Sillence E, Harris PR. An Engagement Framework for Understanding the Communication Needs of Different Health Groups. 2013. Paper presented at ACM SIGCHI Conference on Human Factors in Computing Systems, Paris, France.

Author

Briggs, Pam ; Hardy, Claire ; Sillence, Elizabeth et al. / An Engagement Framework for Understanding the Communication Needs of Different Health Groups. Paper presented at ACM SIGCHI Conference on Human Factors in Computing Systems, Paris, France.4 p.

Bibtex

@conference{adb52073d2bd4a648f48806b506d6fc7,

title = "An Engagement Framework for Understanding the Communication Needs of Different Health Groups",

abstract = "Qualitative investigations were conducted with three discrete health groups, involving asthma sufferers,smokers considering quitting, and personal carers of people with multiple sclerosis (MS). The participants searched for and commented on the different kinds of health information that was available online, including discussions and postings about shared patient experiences. Different patient groups clearly showed different communication needs in terms of their online search behavior and this reflected (i) the information available on and offline, (ii) the success of previous patient-clinician communications and also (iii) the complex coping strategies of the patients and carers themselves. We captured these needs in a new engagement framework that can be used to guide the design of new online systems and to support developments in patient-clinician communication.",

author = "Pam Briggs and Claire Hardy and Elizabeth Sillence and Harris, {Peter R.}",

year = "2013",

month = apr,

language = "English",

note = "ACM SIGCHI Conference on Human Factors in Computing Systems, CHI 2013 ; Conference date: 27-04-2013 Through 02-05-2013",

}

RIS

TY - CONF

T1 - An Engagement Framework for Understanding the Communication Needs of Different Health Groups

AU - Briggs, Pam

AU - Hardy, Claire

AU - Sillence, Elizabeth

AU - Harris, Peter R.

PY - 2013/4

Y1 - 2013/4

N2 - Qualitative investigations were conducted with three discrete health groups, involving asthma sufferers,smokers considering quitting, and personal carers of people with multiple sclerosis (MS). The participants searched for and commented on the different kinds of health information that was available online, including discussions and postings about shared patient experiences. Different patient groups clearly showed different communication needs in terms of their online search behavior and this reflected (i) the information available on and offline, (ii) the success of previous patient-clinician communications and also (iii) the complex coping strategies of the patients and carers themselves. We captured these needs in a new engagement framework that can be used to guide the design of new online systems and to support developments in patient-clinician communication.

AB - Qualitative investigations were conducted with three discrete health groups, involving asthma sufferers,smokers considering quitting, and personal carers of people with multiple sclerosis (MS). The participants searched for and commented on the different kinds of health information that was available online, including discussions and postings about shared patient experiences. Different patient groups clearly showed different communication needs in terms of their online search behavior and this reflected (i) the information available on and offline, (ii) the success of previous patient-clinician communications and also (iii) the complex coping strategies of the patients and carers themselves. We captured these needs in a new engagement framework that can be used to guide the design of new online systems and to support developments in patient-clinician communication.

M3 - Conference paper

T2 - ACM SIGCHI Conference on Human Factors in Computing Systems

Y2 - 27 April 2013 through 2 May 2013

ER -

Research