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Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review
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TY - CONF
T1 - Exploring design implications for IoT products and services through comprehensive case studies
AU - Lee, Bo Yeun
AU - Cooper, Rachel
AU - Hands, David
AU - Coulton, Paul
N1 - Conference code: 28th
PY - 2021/6/6
Y1 - 2021/6/6
N2 - Amalgamating sensors, actuators, and cloud computing with non-digital products and services is regarded as critical opportunities to lead innovation, transforming the conventional way of business activities, such as value creation, new product development (NPD), and design practices. However, a paucity of empirical studies examines IoT design challenges and practices across NPD process. Thus, this study aims to explore design practices and challenges for IoT development through investigating empirical data. The case study methodology is selected, as it is particularly appropriate for a phenomenological exploration of how IoT systems are developed. Through multiple case study, emerging patterns and themes on design challenges are recognised which are largely related to extra layers of development complexity with continuous process, and data management issues. A major contribution arising from this paper is to propose design challenges and implications for IoT systems development, which may unlock its value by selling physical products, providing customised services, and harnessing data arising from the product in use.
AB - Amalgamating sensors, actuators, and cloud computing with non-digital products and services is regarded as critical opportunities to lead innovation, transforming the conventional way of business activities, such as value creation, new product development (NPD), and design practices. However, a paucity of empirical studies examines IoT design challenges and practices across NPD process. Thus, this study aims to explore design practices and challenges for IoT development through investigating empirical data. The case study methodology is selected, as it is particularly appropriate for a phenomenological exploration of how IoT systems are developed. Through multiple case study, emerging patterns and themes on design challenges are recognised which are largely related to extra layers of development complexity with continuous process, and data management issues. A major contribution arising from this paper is to propose design challenges and implications for IoT systems development, which may unlock its value by selling physical products, providing customised services, and harnessing data arising from the product in use.
M3 - Conference paper
T2 - 28th IPDMC: Innovation and Product Development Management Conference
Y2 - 6 June 2021 through 8 June 2021
ER -