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Improving police control rooms using simulation

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Improving police control rooms using simulation. / Gunal, M; Onggo, B S S; Pidd, M.

In: Journal of the Operational Research Society, Vol. 59, No. 2, 2008, p. 171-181.

Research output: Contribution to journalJournal articlepeer-review

Harvard

Gunal, M, Onggo, BSS & Pidd, M 2008, 'Improving police control rooms using simulation', Journal of the Operational Research Society, vol. 59, no. 2, pp. 171-181. https://doi.org/10.1057/palgrave.jors.2602517

APA

Gunal, M., Onggo, B. S. S., & Pidd, M. (2008). Improving police control rooms using simulation. Journal of the Operational Research Society, 59(2), 171-181. https://doi.org/10.1057/palgrave.jors.2602517

Vancouver

Gunal M, Onggo BSS, Pidd M. Improving police control rooms using simulation. Journal of the Operational Research Society. 2008;59(2):171-181. https://doi.org/10.1057/palgrave.jors.2602517

Author

Gunal, M ; Onggo, B S S ; Pidd, M. / Improving police control rooms using simulation. In: Journal of the Operational Research Society. 2008 ; Vol. 59, No. 2. pp. 171-181.

Bibtex

@article{013e56687fbc498db3af83b363073df3,
title = "Improving police control rooms using simulation",
abstract = "Police command and control centres are the main point of contact for the public who require help. Like other areas of UK public services, police forces are set targets for their performance. Some of these targets relate to the speed at which they respond to calls for assistance from the public. In this paper we share our experience in improving the performance of command and control centres of a UK Police Force; a project which started as a classical simulation exercise and ended up with a significant reorganization in a UK Police Force.",
author = "M Gunal and Onggo, {B S S} and M Pidd",
year = "2008",
doi = "10.1057/palgrave.jors.2602517",
language = "English",
volume = "59",
pages = "171--181",
journal = "Journal of the Operational Research Society",
issn = "0160-5682",
publisher = "Taylor and Francis Ltd.",
number = "2",

}

RIS

TY - JOUR

T1 - Improving police control rooms using simulation

AU - Gunal, M

AU - Onggo, B S S

AU - Pidd, M

PY - 2008

Y1 - 2008

N2 - Police command and control centres are the main point of contact for the public who require help. Like other areas of UK public services, police forces are set targets for their performance. Some of these targets relate to the speed at which they respond to calls for assistance from the public. In this paper we share our experience in improving the performance of command and control centres of a UK Police Force; a project which started as a classical simulation exercise and ended up with a significant reorganization in a UK Police Force.

AB - Police command and control centres are the main point of contact for the public who require help. Like other areas of UK public services, police forces are set targets for their performance. Some of these targets relate to the speed at which they respond to calls for assistance from the public. In this paper we share our experience in improving the performance of command and control centres of a UK Police Force; a project which started as a classical simulation exercise and ended up with a significant reorganization in a UK Police Force.

U2 - 10.1057/palgrave.jors.2602517

DO - 10.1057/palgrave.jors.2602517

M3 - Journal article

VL - 59

SP - 171

EP - 181

JO - Journal of the Operational Research Society

JF - Journal of the Operational Research Society

SN - 0160-5682

IS - 2

ER -