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Making AI Infused Products and Services more Legible

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Making AI Infused Products and Services more Legible. / Pilling, Franziska; Akmal, Haider Ali; Lindley, Joseph et al.
In: Leonardo, Vol. 56, No. 1, 23.02.2023, p. 183-189.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Pilling, F, Akmal, HA, Lindley, J, Gradinar, A & Coulton, P 2023, 'Making AI Infused Products and Services more Legible', Leonardo, vol. 56, no. 1, pp. 183-189. https://doi.org/10.1162/leon_a_02302/113471

APA

Pilling, F., Akmal, H. A., Lindley, J., Gradinar, A., & Coulton, P. (2023). Making AI Infused Products and Services more Legible. Leonardo, 56(1), 183-189. https://doi.org/10.1162/leon_a_02302/113471

Vancouver

Pilling F, Akmal HA, Lindley J, Gradinar A, Coulton P. Making AI Infused Products and Services more Legible. Leonardo. 2023 Feb 23;56(1):183-189. Epub 2022 Oct 20. doi: 10.1162/leon_a_02302/113471

Author

Pilling, Franziska ; Akmal, Haider Ali ; Lindley, Joseph et al. / Making AI Infused Products and Services more Legible. In: Leonardo. 2023 ; Vol. 56, No. 1. pp. 183-189.

Bibtex

@article{594335a98878445084c8ce7e492310d6,
title = "Making AI Infused Products and Services more Legible",
abstract = "The increasing availability of large data sets has initiated a resurgence in Artificial Intelligence (AI) research. Today AI is integrated into a wide variety of so-called smart products to personalize user experiences. Smart Technologies are typically designed for ease of use, with their complex underlying procedures (intentionally) obfuscated, while explaining particular outcomes is hampered by their inherent ambiguity. This lack of legibility leads to misconceptions about how AI works. Through design research, the authors address the challenge of AI legibility by designing AI iconography as an accessible way to communicate and better understand the role AI and data increasingly play in our everyday interactions.",
keywords = "artificial intelligence, design, More-Than-Human-Centred Design, Speculative Design",
author = "Franziska Pilling and Akmal, {Haider Ali} and Joseph Lindley and Adrian Gradinar and Paul Coulton",
year = "2023",
month = feb,
day = "23",
doi = "10.1162/leon_a_02302/113471",
language = "English",
volume = "56",
pages = "183--189",
journal = "Leonardo",
issn = "0024-094X",
publisher = "MIT Press Journals",
number = "1",

}

RIS

TY - JOUR

T1 - Making AI Infused Products and Services more Legible

AU - Pilling, Franziska

AU - Akmal, Haider Ali

AU - Lindley, Joseph

AU - Gradinar, Adrian

AU - Coulton, Paul

PY - 2023/2/23

Y1 - 2023/2/23

N2 - The increasing availability of large data sets has initiated a resurgence in Artificial Intelligence (AI) research. Today AI is integrated into a wide variety of so-called smart products to personalize user experiences. Smart Technologies are typically designed for ease of use, with their complex underlying procedures (intentionally) obfuscated, while explaining particular outcomes is hampered by their inherent ambiguity. This lack of legibility leads to misconceptions about how AI works. Through design research, the authors address the challenge of AI legibility by designing AI iconography as an accessible way to communicate and better understand the role AI and data increasingly play in our everyday interactions.

AB - The increasing availability of large data sets has initiated a resurgence in Artificial Intelligence (AI) research. Today AI is integrated into a wide variety of so-called smart products to personalize user experiences. Smart Technologies are typically designed for ease of use, with their complex underlying procedures (intentionally) obfuscated, while explaining particular outcomes is hampered by their inherent ambiguity. This lack of legibility leads to misconceptions about how AI works. Through design research, the authors address the challenge of AI legibility by designing AI iconography as an accessible way to communicate and better understand the role AI and data increasingly play in our everyday interactions.

KW - artificial intelligence

KW - design

KW - More-Than-Human-Centred Design

KW - Speculative Design

U2 - 10.1162/leon_a_02302/113471

DO - 10.1162/leon_a_02302/113471

M3 - Journal article

VL - 56

SP - 183

EP - 189

JO - Leonardo

JF - Leonardo

SN - 0024-094X

IS - 1

ER -