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Psycho-emotional Disability in the Marketplace

Research output: Contribution to journalJournal articlepeer-review

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Psycho-emotional Disability in the Marketplace. / Higgins, Leighanne.

In: European Journal of Marketing, Vol. 54, No. 11, 01.11.2020, p. 2675-2695.

Research output: Contribution to journalJournal articlepeer-review

Harvard

Higgins, L 2020, 'Psycho-emotional Disability in the Marketplace', European Journal of Marketing, vol. 54, no. 11, pp. 2675-2695. https://doi.org/10.1108/EJM-02-2019-0191

APA

Vancouver

Higgins L. Psycho-emotional Disability in the Marketplace. European Journal of Marketing. 2020 Nov 1;54(11):2675-2695. https://doi.org/10.1108/EJM-02-2019-0191

Author

Higgins, Leighanne. / Psycho-emotional Disability in the Marketplace. In: European Journal of Marketing. 2020 ; Vol. 54, No. 11. pp. 2675-2695.

Bibtex

@article{99c0320e4745450a9439e678a18fde4d,
title = "Psycho-emotional Disability in the Marketplace",
abstract = "Purpose: This study, through adoption of the psycho-emotional model of disability, aims to offer consumer research insight into how the marketplace internally oppresses and psycho-emotionally disables consumers living with impairment.Design/methodology/approach: This paper draws insight from the interview data of a wider two-year interpretive research study investigating access barriers to marketplaces for consumers living with impairment. Findings: The overarching contribution offers to consumer research insight into how the marketplace internally oppresses and psycho-emotionally disables consumers living with impairment. Further contributions offered by this paper: i) unearth the emotion of fear to be central to manifestations of psycho-emotional disability, ii) reveal a broader understanding of the marketplace practices, and core perpetrators, that psycho-emotionally disable consumers living with impairment, and iii) uncover psycho-emotional disability to extend beyond the context of impairment.Originality/value: Extending current consumer research and consumer vulnerability research on disability, the empirical adoption of the psycho-emotional model of disability is a fruitful framework for extrapolating insight into marketplace practices that internally oppress and psycho-emotionally disable consumers living with impairment. Practical implications: The insight offered into the precise marketplace practices that disable consumers living with impairment leads this paper to call for a revising of disability training within marketplace and service contexts. Research limitations/implications: This study adopts a UK-only perspective. However, findings uncovered that the model of psycho-emotional disability has wider theoretical value to marketing and consumer research beyond the context of impairment.",
keywords = "Consumer research, consumer vulnerability, exclusion, psycho-emotional model of disability, disability, ableism",
author = "Leighanne Higgins",
note = "This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.",
year = "2020",
month = nov,
day = "1",
doi = "10.1108/EJM-02-2019-0191",
language = "English",
volume = "54",
pages = "2675--2695",
journal = "European Journal of Marketing",
issn = "0309-0566",
publisher = "Emerald",
number = "11",

}

RIS

TY - JOUR

T1 - Psycho-emotional Disability in the Marketplace

AU - Higgins, Leighanne

N1 - This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.

PY - 2020/11/1

Y1 - 2020/11/1

N2 - Purpose: This study, through adoption of the psycho-emotional model of disability, aims to offer consumer research insight into how the marketplace internally oppresses and psycho-emotionally disables consumers living with impairment.Design/methodology/approach: This paper draws insight from the interview data of a wider two-year interpretive research study investigating access barriers to marketplaces for consumers living with impairment. Findings: The overarching contribution offers to consumer research insight into how the marketplace internally oppresses and psycho-emotionally disables consumers living with impairment. Further contributions offered by this paper: i) unearth the emotion of fear to be central to manifestations of psycho-emotional disability, ii) reveal a broader understanding of the marketplace practices, and core perpetrators, that psycho-emotionally disable consumers living with impairment, and iii) uncover psycho-emotional disability to extend beyond the context of impairment.Originality/value: Extending current consumer research and consumer vulnerability research on disability, the empirical adoption of the psycho-emotional model of disability is a fruitful framework for extrapolating insight into marketplace practices that internally oppress and psycho-emotionally disable consumers living with impairment. Practical implications: The insight offered into the precise marketplace practices that disable consumers living with impairment leads this paper to call for a revising of disability training within marketplace and service contexts. Research limitations/implications: This study adopts a UK-only perspective. However, findings uncovered that the model of psycho-emotional disability has wider theoretical value to marketing and consumer research beyond the context of impairment.

AB - Purpose: This study, through adoption of the psycho-emotional model of disability, aims to offer consumer research insight into how the marketplace internally oppresses and psycho-emotionally disables consumers living with impairment.Design/methodology/approach: This paper draws insight from the interview data of a wider two-year interpretive research study investigating access barriers to marketplaces for consumers living with impairment. Findings: The overarching contribution offers to consumer research insight into how the marketplace internally oppresses and psycho-emotionally disables consumers living with impairment. Further contributions offered by this paper: i) unearth the emotion of fear to be central to manifestations of psycho-emotional disability, ii) reveal a broader understanding of the marketplace practices, and core perpetrators, that psycho-emotionally disable consumers living with impairment, and iii) uncover psycho-emotional disability to extend beyond the context of impairment.Originality/value: Extending current consumer research and consumer vulnerability research on disability, the empirical adoption of the psycho-emotional model of disability is a fruitful framework for extrapolating insight into marketplace practices that internally oppress and psycho-emotionally disable consumers living with impairment. Practical implications: The insight offered into the precise marketplace practices that disable consumers living with impairment leads this paper to call for a revising of disability training within marketplace and service contexts. Research limitations/implications: This study adopts a UK-only perspective. However, findings uncovered that the model of psycho-emotional disability has wider theoretical value to marketing and consumer research beyond the context of impairment.

KW - Consumer research

KW - consumer vulnerability

KW - exclusion

KW - psycho-emotional model of disability

KW - disability

KW - ableism

U2 - 10.1108/EJM-02-2019-0191

DO - 10.1108/EJM-02-2019-0191

M3 - Journal article

VL - 54

SP - 2675

EP - 2695

JO - European Journal of Marketing

JF - European Journal of Marketing

SN - 0309-0566

IS - 11

ER -