Keiningham, T. L., Ball, J., Benoit, S.,
Bruce, H., Buoye, A., Dzenkovska, J., Nasr, L., Ou, Y.-C. & Zaki, M.,
2017,
In: Journal of Services Marketing. 31,
2,
p. 148-160 13 p.Research output: Contribution to Journal/Magazine › Journal article › peer-review