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Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - User and provider perspectives on ES engagement by Chinese SMEs
T2 - The 14th International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government (EEE'15)
AU - Xu, Zheng
AU - Brown, David
AU - Stevenson, Mark
N1 - EEE 2015 14th International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government
PY - 2015
Y1 - 2015
N2 - The extant Enterprise Systems (ES) literature shows a great emphasis on Western large organisations, and the user perspective is considered prime. The survey method is dominant in this literature, focusing on what motivates animplementation and on the factors that are critical to implementation success. In the main such survey work treats ES implementation as an event with the analysis focused on input factors and outputs. In contrast, this paper examines ES adoption and implementation in Chinese SMEs by considering not only the user perspective but also the ES provider and the wider institutional setting. The use of the case study method captures the dynamics of the implementation process and the changing relationships between the stakeholders. Both actornetwork theory and institutional theory inform the analysis.The findings are potentially significant and challenge user-centered theories of adoption. The institutional influences are shown to be weaker than anticipated in China context.
AB - The extant Enterprise Systems (ES) literature shows a great emphasis on Western large organisations, and the user perspective is considered prime. The survey method is dominant in this literature, focusing on what motivates animplementation and on the factors that are critical to implementation success. In the main such survey work treats ES implementation as an event with the analysis focused on input factors and outputs. In contrast, this paper examines ES adoption and implementation in Chinese SMEs by considering not only the user perspective but also the ES provider and the wider institutional setting. The use of the case study method captures the dynamics of the implementation process and the changing relationships between the stakeholders. Both actornetwork theory and institutional theory inform the analysis.The findings are potentially significant and challenge user-centered theories of adoption. The institutional influences are shown to be weaker than anticipated in China context.
KW - Enterprise systems
KW - SMEs
KW - Case study
KW - China
KW - Institutional theory
KW - Actor network theory
M3 - Conference contribution/Paper
SP - 61
EP - 68
BT - The 14th International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government (EEE'15)
Y2 - 27 July 2015 through 30 July 2015
ER -