Bury, S.,
Cheverst, K.,
Ishmael, J.,
Mitchell, K.,
Race, N.,
Rouncefield, M.,
Smith, P. &
Taylor, N.,
2011,
Design for services. Meroni, A. & Sangiorgi, D. (eds.). Farnham:
Gower,
p. 125-130 6 p. (Design for social responsibility).
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter